Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Authentec drivers that work in win 7

28 Feb 2010   #1

windows 7
 
 
Authentec drivers that work in win 7

i just switched from the rc to retail win 7 ult x64, and can't get my fingerprint scanner to work. i had it working just fine in the rc, but when i switched to the retail, it wouldn't recognize the reader. i finally found the proper drivers for the digitalpersona software that runs the security of the reader, but the drivers for the reader are from a company called authentec, and for some reason they don't readily have these drivers available. i managed to solve this problem for the beta and rc, but it was so long ago that i don't remember what i did. so if anyone out there has solved this problem, please let me know what you did. thanks.

My System SpecsSystem Spec
.

28 Feb 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by stevae View Post
i just switched from the rc to retail win 7 ult x64, and can't get my fingerprint scanner to work. i had it working just fine in the rc, but when i switched to the retail, it wouldn't recognize the reader. i finally found the proper drivers for the digitalpersona software that runs the security of the reader, but the drivers for the reader are from a company called authentec, and for some reason they don't readily have these drivers available. i managed to solve this problem for the beta and rc, but it was so long ago that i don't remember what i did. so if anyone out there has solved this problem, please let me know what you did. thanks.
You can use the vista 64bit if you install it in compatibility mode. to do so simply right click>properties>compatibilities>vista


Good Luck

Ken
My System SpecsSystem Spec
01 Mar 2010   #3

windows 7
 
 

nope! the compatibility trick didn't work. i have downloaded and installed every version of the dp software and the authentec software, but they didn't work. however, in control panel, i went into the biometric's section and activated biometric's to work, and it found the reader immediately, allowed me to register and use fingerprints. it's not as good as the dp software, as it only works to get me into windows, but doesn't work with websites, like yahoo or gmail. but at least i can use it to logon to windows. i don't understand why authentec is working with windows, but not with dp, even though i specifically dl'd drivers for win 7 x64? really pisses me off.
My System SpecsSystem Spec
.


01 Mar 2010   #4

Windows 7 Ultimate x64
 
 

Without knowing the basics - System Specs, it's hard to offer any kind of help.
My System SpecsSystem Spec
01 Mar 2010   #5

 

In order to get your fingerprint reader to work, you have to install the driver and the software for it before doing any updates from Microsoft. I've tried every other method, including compatibility mode without success.
My System SpecsSystem Spec
08 Jun 2010   #6

win 7
 
 

Hey,

You could try this article which I found useful during setup: Enable Logon Using Biometric Fingerprint Reader in Windows 7 x86 & x64

Hope it helps,
Mike


Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by stevae View Post
i just switched from the rc to retail win 7 ult x64, and can't get my fingerprint scanner to work. i had it working just fine in the rc, but when i switched to the retail, it wouldn't recognize the reader. i finally found the proper drivers for the digitalpersona software that runs the security of the reader, but the drivers for the reader are from a company called authentec, and for some reason they don't readily have these drivers available. i managed to solve this problem for the beta and rc, but it was so long ago that i don't remember what i did. so if anyone out there has solved this problem, please let me know what you did. thanks.
You can use the vista 64bit if you install it in compatibility mode. to do so simply right click>properties>compatibilities>vista


Good Luck

Ken
My System SpecsSystem Spec
04 Jul 2010   #7

w 7
 
 
in win 7

Quote   Quote: Originally Posted by stevae View Post
nope! the compatibility trick didn't work. i have downloaded and installed every version of the dp software and the authentec software, but they didn't work. however, in control panel, i went into the biometric's section and activated biometric's to work, and it found the reader immediately, allowed me to register and use fingerprints. it's not as good as the dp software, as it only works to get me into windows, but doesn't work with websites, like yahoo or gmail. but at least i can use it to logon to windows. i don't understand why authentec is working with windows, but not with dp, even though i specifically dl'd drivers for win 7 x64? really pisses me off.

I have the same problem, and do this steps
DigitalPersona, AuthenTec fingerprint and Windows 7 - HP Support Forum
but nothing changed!
My System SpecsSystem Spec
Reply

 Authentec drivers that work in win 7





Thread Tools



Similar help and support threads for2: Authentec drivers that work in win 7
Thread Forum
DigitalPersona not recognizing Authentec reader! Drivers
Problem with AuthenTec AES1660 & Digital Persona Installation & Setup
Authentec Drivers Drivers
Problems with Authentec AES 1610 fingerprint reader Hardware & Devices
Problem with AuthenTec AES2501A in Win 7 Ultimate 64bit Hardware & Devices
AuthenTec problem Drivers
AuthenTec to Support Windows 7 Beta Program Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:45 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33