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Windows 7: Sony visual camera not working on w7 64

04 Mar 2010   #1
KAPI0030

W7 X64
 
 
Sony visual camera not working on w7 64

Guys, I am going crazy. I installed w7 64 bit and my sony vaio vgn-cr590 camera does not work. I have tried everything. Contacted support and they told me a lot of stupid stuff. Under the device manager the sony visual camera does not appear. I don't know what to do. I really need my camera. Do you have any suggestions?

Thanks


My System SpecsSystem Spec
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04 Mar 2010   #2
FZ21Z

Windows 7 Ultimate x64
 
 

Hi.

Have a look on your devices support page for the driver and software.

Sony eSupport - VGN-CR509E
My System SpecsSystem Spec
04 Mar 2010   #3
whest

XP, Vista, W7 64bit Home Premium
 
 

Quote   Quote: Originally Posted by KAPI0030 View Post
Guys, I am going crazy. I installed w7 64 bit and my sony vaio vgn-cr590 camera does not work. I have tried everything. Contacted support and they told me a lot of stupid stuff. Under the device manager the sony visual camera does not appear. I don't know what to do. I really need my camera. Do you have any suggestions?

Thanks
There are camera drivers on the ftp site (about 6) - ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/

Here are a couple of replies for the camera from one of my threads -

I got my camera working!!! I'm not exactly sure what I did, but I went to the ftp site and started from the bottom up w/ all the ricoh camera drivers... i jus' installed what i could and then i restarted my computer and presto!

I have CR4000 with 4GB of RAM. I installed a clean install of Windows 7 32 Bit. I originally had a problem with the camera, the Function keys and the card reader. It worked after installing the Sony Shared Library from Sony's support even though this was for Vista it worked with with Windows 7 and then I was able to update the camera and fun keys with the files on Sony's site. The only thing that won't work is to enable the Win XP virtual mood as this needs Bios update that Sony still won't do!

Help getting all drivers on Sony CR4000

Sony Vaio NS11J Drivers and FN Key Win7 64bit

Your support page :
http://esupport.sony.com/US/perl/swu...90&SelectOS=49
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04 Mar 2010   #4
FZ21Z

Windows 7 Ultimate x64
 
 

To save you searching through 6 drivers try the one on your models support page, where you'll also find there is Windows 7 drivers and software too.
My System SpecsSystem Spec
04 Mar 2010   #5
whest

XP, Vista, W7 64bit Home Premium
 
 

Quote   Quote: Originally Posted by FZ21Z View Post
To save you searching through 6 drivers try the one on your models support page, where you'll also find there is Windows 7 drivers and software too.
You have the wrong page FZ21Z his sony is VGN-CR590 not VGN-CR509E.
My System SpecsSystem Spec
04 Mar 2010   #6
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by whest View Post
You have the wrong page FZ21Z his sony is VGN-CR590 not VGN-CR509E.
So it is. But being the same series and one letter out, they use the same driver.
My System SpecsSystem Spec
04 Mar 2010   #7
whest

XP, Vista, W7 64bit Home Premium
 
 

Yes, your correct it is included, but he has already contacted sony, and thats the first thing they would suggest you would think.
My System SpecsSystem Spec
04 Mar 2010   #8
KAPI0030

W7 X64
 
 

Hey guys..thanks so much for your replies. I will try it right now and let you know. Thanks again
My System SpecsSystem Spec
04 Mar 2010   #9
Brink
Microsoft MVP

64-bit Windows 10 build 10166
 
 

Hello Kapi, and welcome to Seven Forums.

In addition for the mean time, if your camera has a media card, you can plug it into a media card reader (if installed) to upload into your computer.

Hope this helps for now,
Shawn
My System SpecsSystem Spec
04 Mar 2010   #10
KAPI0030

W7 X64
 
 

GUYS...I LOVE YOU! It worked...the secret is in installing the camera ricoh drivers. Thank you so much again. You were all awesome. I really appreciate it. I can't believe the "experts" from vaio didn't know this. THANK YOU!!!!
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