Right let me start of with saying it is a zebra ups thermal lp 2844 printer which is connected to the server.
it works fine with all the xp machines ( about 15 of them )
we have just got in 4 new windows 7 machines, 2 running 32 bit and 2 running 64 bit.
i get different error messages between the 32bit and 64bit machines.
Let me walk you through, on BOTH machines i go:
start > devices and printers > add printer >add network, wireless or Bluetooth
it then searches, "connecting to ups thermal 2844 on server"
now here are the differences:
on 32 BIT i get:
windows cannot connect to the printer. cannot create a file when that
file already exists.
on 64 BIT i get:
windows cant find a driver for ups thermal 2844 on th network. to locate on
manually, click ok. otherwise click cancel and consult your network administrator
or the printer manufactorers website.
So i then click ok and point to the correct file, which results in the following message:
windows cannot locate a suitable printer driver. contact your administrator for
help loading and installing a suitable driver. The driver i am trying to use is a new windows 7 driver which i downloaded from zebra.com:
( Driver - Search Results)
i have also tried all the drivers we have on our server for these machines and also tried the disk that it comes with.