hp deskjet 3847

JChattin17

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I have a hp deskjet 3847 installed on a home computer running windows xp.
I have the printer set as shared for the other computers in the house to use from the network.

My problem is that my wifes new laptop running windows 7 "sees" the printer but can't find the right driver on the network, it's looking for a "INF" file.

I took the printer and plugged it directly to her laptop (with windows 7) and it installed automaticly with no problems and works fine.

I plugged it back into the desk top computer running windows xp and still the same problem.

It has to be something simple, right??

Any help would be appreciated.
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
anyone have any ideas?
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
It is possible that the printer is not compatible with the XP computer. Check with the printer manufacturer website to find out. If it is compatible, you will need to get the correct drivers (XP drivers) from the manufacturer.

Good Luck!

Cheers,
Cassandra
Microsoft Windows Outreach
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitPentium(R) Dual-Core CPU E5300 @260GHz
Computer Manufacturer/Model Number
HP/p6207c
OS
Windows 7 Professional 64-bit
CPU
Pentium(R) Dual-Core CPU E5300 @260GHz
Sound Card
RealTek High Def Audio
Monitor(s) Displays
HP 2159m
Screen Resolution
1920 x 1080 x 60
Mouse
HP M/N: M-U0009-HP1
Internet Speed
Broadband
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