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Windows 7: Wireless mouse / keyboard question


12 Mar 2010   #1

Windows 7 x64
 
 
Wireless mouse / keyboard question

I am using a Logitech Cordless Desktop Wave Pro Keyboard & Mouse on my new computer, including the Logitech SeyPoint software. On two occasions, the computer quickly put itself into standby mode, I believe without my having asked it to do so. Also, on a small number of occasions, I have seen other weird behavior - a new email window opening, etc., again things I do not believe I did.

My question is this: Is it possible that the wireless receiver is somehow receiving some signal causing the computer to act oddly? Seems highly unlikely - too many things need to be 'just right' to make this happen. Could there be some other program causing these odd behaviors? I am quite certain that my system is malware free, so this again seems unlikely. Or is this probably just operator error?

My System SpecsSystem Spec
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12 Mar 2010   #2

Windows 7 x64 finally!
 
 

GRoston, have you tried moving the receiver closer to the mouse and see if it still happens? That is also a long shot, but simple to try
I would anyway scan the computer using different programs. Malwarebytes is highly recommended here.
My System SpecsSystem Spec
12 Mar 2010   #3

Windows 7 x64
 
 

Receiver is quite close as is, less than two feet. Will try another AV package, but seems unlikely.
My System SpecsSystem Spec
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12 Mar 2010   #4

Windows 8.1 Pro
 
 

Hi GRoston,

I have a Logitech Wave keyboard and Logitech MX Revolution mouse and they both work fine under Windows 7.

If you haven't done so, you can lock the keyboard so the signals aren't interfered with under the setpoint software. Here's a screenshot.

Wireless mouse / keyboard question-lock-keyboard.jpg

Just follow the instructions.

Good luck.


My System SpecsSystem Spec
12 Mar 2010   #5

Windows 7 x64
 
 

sygnus21 - you must have a newer version of the software as mine does not have the tab you are showing. I'll take a look on the Logitech site later tonight.
My System SpecsSystem Spec
12 Mar 2010   #6

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
12 Mar 2010   #7

Windows 8.1 Pro
 
 

Actually, I have the older version (4.80) as I've not yet updated to the 6.0 version under Windows 7 yet. But I did upgrade under Vista and 6.0 does have the security feature as well.

Here you go...Logitech Setpoint 6.0

Wireless mouse / keyboard question-logitech-security-6.0.jpg


My System SpecsSystem Spec
12 Mar 2010   #8

Windows 7 x64
 
 

sygnus21 - this is weird. I had 4.8 installed and just upgraded to 6.0 and I still don't have this option. Is it possible that this feature is not supported with my keyboard (which I would find very odd given that it is one of the high end models)?
My System SpecsSystem Spec
12 Mar 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

I've got it on mine, How about a screenshot of yours.


Attached Thumbnails
Wireless mouse / keyboard question-logitech.jpg  
My System SpecsSystem Spec
13 Mar 2010   #10

Windows 7 x64
 
 

See - no tab


Attached Thumbnails
Wireless mouse / keyboard question-capture_03132010_000539.jpg  
My System SpecsSystem Spec
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 Wireless mouse / keyboard question




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