Barry as FZ says, fill in the specs so someone can help. Also, and this goes for any forums, make your title of your thread worded to let people know what your question/problem is. If someone knows the answer to a thread titled "How do I install Windows Live Mail on Windows 7 Home Premium?" they are likely to answer it. Whereas if they see a post titled "Barry" or "HELLLLLPPPP!!" the majority of people will skip it and your question may go unanswered. Some people also don't like all capital letters as they see that as yelling and will skip it/ignore it just for that reason. Just some friendly advice.
Cheers!