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Windows 7: need help connecting pc to phone via bluetooth


17 Mar 2010   #1
khart

Windows 7 Ultimate
 
 
need help connecting pc to phone via bluetooth

hello all.

Ive been having trouble with my bluetooth connection. Whenever i attempt to double click my phone icon in the devices menu to view its bluetooth connection options, i get a message saying:

"an error occurred when initializing this operation. Try restarting your computer and/or the Bluetooth device. "

so, what i see so far:

-the phone successfully pairs with my computer
-each device can see each other

but they cannot interact.

the phone however will connect and interact with other bluetooth devices.

ive double checked many times, my drivers are all there and up to date.
(also used driver genius to check this)

also, whenever i start my computer, i always get the message: "ERROR: unable to start bluetooth stack service"

any ideas what's going on here?

thanks.

my system specs:

dell studio 1555
windows 7 ultimate 64 bit, build 7600

phone: verizon samsung intensity


My System SpecsSystem Spec
17 Mar 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Sounds like an error with the bluetooth stack and or drivers... check Dells website for the latest versions.

Dell - Drivers and Downloads
My System SpecsSystem Spec
18 Mar 2010   #3
khart

Windows 7 Ultimate
 
 

Thanks, but ive tried that. All the latest drivers are installed as listed for win7 64bit.
My System SpecsSystem Spec
18 Mar 2010   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by khart View Post
Thanks, but ive tried that. All the latest drivers are installed as listed for win7 64bit.
Do you have any BT devices that can connect?
My System SpecsSystem Spec
20 Mar 2010   #5
khart

Windows 7 Ultimate
 
 

well we tried it with a gps for hands free call, and it seemed to work fine
My System SpecsSystem Spec
25 Apr 2010   #6
banister

windows 7 home premium 64bit
 
 

I have the same issue with a ASUS laptop running windows 7 home premium 64bit and a samsung intensity cell phone. Any additional advice on this would be much appreciated.
My System SpecsSystem Spec
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 need help connecting pc to phone via bluetooth




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