New
#1
HP OfficeJet 6500 Windows 7 Software will not install!!
I purchased a new HP Officejet 6500 Wireless. The software disk will not install. I was able to load the drivers through the "Add a Printer" and can print in wireless mode. I tried to download the "software" for the scanner and fax on-line...it would not load either.
I contacted support and they said it may be a "installer" issue. Does that make sense? I tried to run the software again and got a "fatal error"
Any help would be appreciated.
Thanks