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Windows 7: Samsung SyncMaster 2342BWX Driver Issue

25 Mar 2010   #1

Windows 7 Ultimate 64-Bit
 
 
Samsung SyncMaster 2342BWX Driver Issue

I have a dual monitor setup with two Samsung SyncMaster 2342BWX. I have had one for 6 months everything works fine resolution goes up to 2048 X 1152 the max. I just purchased a second one and it only goes up to 1920 X 1080. The issue I'm having is I cant get the new one to go to 2048 X 1152. Monitor driver on the site and disk only goes up to 1920 X 1080. Driver on the one that's working is called "SyncMaster 2343BW/2343BWX(Digital)". I cant seem to find that driver anywhere. And windows update thinks my monitor is the 22 inch model. So that driver wont work either..

Relevant Information:
-Windows 7 Ultimate 64 Bit
-Both hooked up with DVI into a Radeon 4870 (Shouldn't have a problem running dual at 2048 X 1152).
-Driver on disk and web site called "SyncMaster 2343BW/2343BWX, SyncMaster Magic CX2343BW/CX2343BWX(Digital)" Only allows 1920 X 1080

Any help with be appreciated!

My System SpecsSystem Spec
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25 Mar 2010   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Welcome to the forums Veritas32x!

What happens if you switch the monitors around on the video card? Does issue stay with monitor?
My System SpecsSystem Spec
25 Mar 2010   #3

Windows 7 Ultimate 64-Bit
 
 

Thanks. This forum seems to have everything.

Yea it stays. I have tried only hooking up the new one and it wont go above 1920 X 1080. With the "PnP Driver" or the "SyncMaster 2343BW/2343BWX, SyncMaster Magic CX2343BW/CX2343BWX(Digital)" or the 22 one from windows update.
My System SpecsSystem Spec
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25 Mar 2010   #4

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Veritas32x View Post
Yea it stays. I have tried only hooking up the new one and it wont go above 1920 X 1080. With the "PnP Driver" or the "SyncMaster 2343BW/2343BWX, SyncMaster Magic CX2343BW/CX2343BWX(Digital)" or the 22 one from windows update.
Have you looked at the driver location for the driver that works and tried manually forcing that driver for the "bad" monitor?
My System SpecsSystem Spec
25 Mar 2010   #5

Windows 7 Ultimate 64-Bit
 
 

Ya its located in my Windows\System32\Spool\Drivers\Color\ . Windows says that the PnP is still better then that driver.
My System SpecsSystem Spec
25 Mar 2010   #6

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Veritas32x View Post
Ya its located in my Windows\System32\Spool\Drivers\Color\ . Windows says that the PnP is still better then that driver.
Force it!

Wait that looks like a printer driver with spool in the path...

Heres the correct path for the PNP driver:
Name:  PNP Driver.JPG
Views: 71
Size:  28.3 KB


My System SpecsSystem Spec
25 Mar 2010   #7

Windows 7 Ultimate 64-Bit
 
 

So I was able to install the same driver. So they both look like the picture below. But its still not working so I'm starting to think its a bad monitor.

Samsung SyncMaster 2342BWX Driver Issue-working.jpg


My System SpecsSystem Spec
25 Mar 2010   #8

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Veritas32x View Post
So I was able to install the same driver. So they both look like the picture below. But its still not working so I'm starting to think its a bad monitor.

Attachment 63166
Your screenshot shows both drivers installed!
My System SpecsSystem Spec
25 Mar 2010   #9

Windows 7 Ultimate 64-Bit
 
 

Ya everything's looks installed. But the new one still wont go over 1920 X 1080... They are both the same model so it doesn't make sense.
My System SpecsSystem Spec
25 Mar 2010   #10

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

A couple of things come to mind...

Have you tried uninstalling "bad" monitor via device manger, disconnecting "bad" monitor then rebooting, plugging in monitor and pointing to proper driver I gave you path to?

Have you checked the HW revision or model # & confirmed they are the same?
My System SpecsSystem Spec
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 Samsung SyncMaster 2342BWX Driver Issue




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