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Windows 7: HP-dvd640

06 Apr 2010   #1

Windows 7
 
 
HP-dvd640

My dvd player is not working since I installed Windows 7, I think i might need the driver but cant find it

My System SpecsSystem Spec
06 Apr 2010   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

here is a link to the drivers Select software and drivers HP dvd640v DVD Writer - HP Customer Care (United States - English) Windows 7 should have automatically loaded the drivers for you , what exactly is the problem you are having ?
My System SpecsSystem Spec
06 Apr 2010   #3

Windows 7 Professional 64-bit
 
 

Check for updated drivers with Windows Update: Install Windows updates.

Let us know what happens!
Cheers,
Cassandra
Microsoft Windows Outreach
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.


06 Apr 2010   #4

Windows 7
 
 

Quote   Quote: Originally Posted by pebbly View Post
here is a link to the drivers Select software and drivers HP dvd640v DVD Writer - HP Customer Care (United States - English) Windows 7 should have automatically loaded the drivers for you , what exactly is the problem you are having ?
When i try playing a dvd on media center i get a video error
My System SpecsSystem Spec
03 Sep 2010   #5

Win 7 Ultimate 32 bit
 
 

I recently installed Windows 7 after Vista totally collapsed. I now find my external USB DVD writer (an HP DVD 640v) doesn't work. No driver is installed when I plug it in, and when I search for the driver I find no driver later than the XP one. Nothing for Vista or Windows 7. Yet it used to work under Vista. What is going on?
My System SpecsSystem Spec
03 Sep 2010   #6

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to Windows Seven Forums. Have you tried unplugging your external drive>Then turning off your system>unplug it from the Ac adpter> take out the battery for a while>Then plug everything back in except for your external DVD drive >let it boot up into Windows >now plug in the external drive.
This sometimes gets the USB ports to work again.Fabe
How to fix USB device not recognized in Windows
My System SpecsSystem Spec
03 Sep 2010   #7

Win 7 Ultimate 32 bit
 
 

The USB ports seem to be working just fine. The system reports that there is no driver installed for the DVD640v and I and the system are unable to find one. As I said, the latest driver on the HP website is for XP. Yet as I said it worked under Vista, totally transparently - I didn't have to do anything. So there is something mysterious.

I have to say this is just the latest example of why I intensely dislike Windows 7.
My System SpecsSystem Spec
03 Sep 2010   #8

Windows 7 Ultimate x64 SP1
 
 

There are no drivers for optical drives....haven't been since the DOS days, so I'm not sure why people are looking for them. If you have an error, or the drive isn't showing up, the problem liese elsewhere.

To the OP, what is the video error? Do you have DVD software installed? What version of Windows 7 are you running? Home Premium and up should be able to play a DVD in Windows Media Player.

To peterbj7, it sounds like you need a driver for the controller in the external housing. Have you tried running Windows Update? I would be glad to help, but I find that people who "intensely hate" Windows 7 for a non-OS issue, aren't usually willing to work through an issue...they'd rather just bitch and Micro$shaft and Windblows, etc. I'm hoping you won't fall into this category.
My System SpecsSystem Spec
03 Sep 2010   #9

Win 7 Ultimate 32 bit
 
 

"To peterbj7, it sounds like you need a driver for the controller in the external housing. Have you tried running Windows Update? I would be glad to help, but I find that people who "intensely hate" Windows 7 for a non-OS issue, aren't usually willing to work through an issue...they'd rather just bitch and Micro$shaft and Windblows, etc. I'm hoping you won't fall into this category."


I have checked that Windows is fully updated. I imagine that it is the driver for the external housing that I need. However, it appears that Windows 7 doesn't support this device. As I said above, I can only find drivers up to XP, not beyond, even though the external drive functioned perfectly under Vista. Win 7 doesn't recognise it at all, and offers no solution.

As to the internal drive, it has been little used from new and has always worked perfectly (under Vista). Now I have Windows 7 it doesn't want to know.

My reasons for disliking Windows 7 are more comprehensive than just this. Partly it is because of the arbitrary changes MS like to make with apparently no functional gain. For example, why have they dropped Win Mail, the successor to OE, one of the most popular email clients in use? Win Live Mail is a different application with materially different functionality. And why did they drop "Win Picture and Fax Viewer" in Vista, but re-instate it it Windows 7? Just two examples. I'll probably end up putting XP on this machine, but I feel strongly inclined to transfer my main computing to Mac.

Which doesn't help me deal with the current problem - I have a program on CD that I need to load and run for my business, but I can't get the computer to recognise the two optical devices I have. I'm tearing my hair out here.
My System SpecsSystem Spec
03 Sep 2010   #10

Windows 7 Ultimate x64 SP1
 
 

You need to understand why certain apps are included or removed in each version of Windows. They are usually done so, one way or another, due to either a threatened lawsuit, or overall user feedback. You may complain about the Mail program, but I prefer it to not be included, but be available for download if I choose to use it. I don't like having extra software on my computer that I don't use. See the point? If you want to use it...it's a simple download. If not, it isn't on your system. Everyone wins. I believe Microsoft might be taking this concept a step further by including an App Store in the next version of Windows, but I'm getting off topic. Those few little apps are hardly a reason to like or dislike a very good, make that great, OS.

I did some quick Googling before I left work, and found people who are able to use that drive on Windows 7. If it doesn't have specific drivers available for the controller, then it should just work. You also may have misinterpreted my Windows Update comment. I wasn't asking if the OS was up to date. I assumed it was obvious that I meant to run Windows Update with the drive connected, but I guess it wasn't that obvious. Give that a shot. Windows Update includes a huge number of drivers that aren't included on the DVD.

Also, I may have missed something, but what internal drive are you trying? If that doesn't work, then you really have something strange going on with the OS. It wasn't a hacked install, or one done with vLite, was it?

As a side note, when you quote someone, use the quote button...it separates out the part you are commenting on, making for an easier read.
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