I have just installed Windows 7 and have the same problem with the same print job being printed over and over on a C 6180. I have an HP machine. The windows install was a full install and the latest driver and software was downloaded today. No luck, same problem. The display shows 1 print job, then 7/2 for copies/pages for instance. After the full job prints, the 7/2 continues bering displayed and the prints keep on coming.
I am printing over a wireless network with the Windows 7 laptop. However, I do have 1 computer directly connected to the computer, 1 computer connected through the wired network and 1 other laptop that connects to the printer over the wireless network. All of the other computers run XP Pro and are working with this printer.
I tried printing from the windows 7 computer to the c6180 printer using the USB connection. The op sys installed the printer and printed fine. Then, based on HP's recommendation, I tried the drivers for the 9800 series printers in order to print wirelessly. I uninstalled all software and drivers for the 6100 series and when I added the printer I used the ip address and manually applied the drivers (HP 9800 series). This has solved the wireless printing problem. Additionally, all the others computers on my network still print to this printer. HP was very responsive and the tech folks were initially intrigued by the issue. The customer ops folks at HP were excellent.
Interesting to note that some printers can use upscale drivers. Hmmm... Looks like HP might be using the same wireless chips in the printers but only updating the drivers for newer ones. That should be prosecuted to the fullest extent of the law. They have the code but fail to release it? I smell class action. It's one of the only things these corporate profiteers are afraid of!
Glad to hear my aim was true and helped. Wireless printing is interesting as it requires the equivalent of a firmware print server embedded in the printer. I liked the idea of the JetDirect cards since the hardware could be updated as technology advanced but that was in the day of $10K printers.
Dear friends - did anyone ever come up with a solution to the "printing too many copies" problem - other than replacing the entire computer? I have a Gateway notebook computer (about 4 months old) that is doing the same thing that the Dell was doing. So, its certainly not a Dell specific problem. I sure would appreciate any additional updated information available. I have tried many of the same troubleshooting exercises suggested in this post... to no avail. Thanks in advance for any help.... and Happy New Year.
PS... I'm going to try to work with HP's tech support as well on this. I'll post my solution...optimistically assuming that I find one!
Hello,
Same problem here...
Printer C6180 wirelessly connecteed to home router/network
PC home-made (i7) wired to router, with Win7 x64, printing infinitely the same page (ie. until I run out of paper or ink, or until I kill the job)
I believe that I tried with a Sony Vaio running Win Vista x32 once and it showed same issue
Lenovo and home-made PC (Atom N330) both running Win XP x32 are ok
Note that cancelling the job on the printer won't do the trick - it need to be killed on the computer jobs queue...
Any one can get HP to fix the issue in next update ?
(I get so many automatic updates from them and they can't sort this one out)
Thanks
Cheers
El Layo.
Ok, I thought this was a problem with my Lexmark 8300 Series multifunction printer. I print using USB, and sometimes, not always, it prints multiple copies. It wasn't until I installed the Dymo label printer, and it did the same thing, that I realized it is my laptop, not the printer. I have re-installed both printers, do not print wirelessly, and still have problems. Is there a system solution to this? Is this a Windows problem?
Hi same story as you guys, anyone who knows a solution???
Thanks in advance
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