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Windows 7: HP 6730b - Fingerprint & BIOS


23 Apr 2010   #1

Windows 7
 
 
HP 6730b - Fingerprint & BIOS

Hi All

So I bought a HP 6730b yesterday second hand and it had Vista and the fingerprint recognition worked. So I installed Windows 7 as a clean install, not updated from vista but formatted. So now I dont know how to get it back as that was one of the reasons I got it

Also I noticed there was BIOS password and I dont know it. Whats the best steps to reset it? Takes out the CMOS battery?

My System SpecsSystem Spec
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23 Apr 2010   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
23 Apr 2010   #3

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

1) If you dont know the bios password, how did you get to the desktop? In any case, try the following:

1) Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery.
5. Remove the real-time clock (RTC) battery.
6. Wait 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.

Hopefully that will clear the bios password.

If that doesnt work, you'll need to try some 3rd party apps like ERD Commander.


2) This is the HP support page for your model. Select your OS from the list, then download the latest fingerprint reader driver.

HP Compaq 6730b Notebook PC- Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
.


23 Apr 2010   #4

Windows 7
 
 

Quote   Quote: Originally Posted by theog View Post
thanks

Quote   Quote: Originally Posted by Bill2 View Post
1) If you dont know the bios password, how did you get to the desktop? In any case, try the following:

1) Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery.
5. Remove the real-time clock (RTC) battery.
6. Wait 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.

Hopefully that will clear the bios password.

If that doesnt work, you'll need to try some 3rd party apps like ERD Commander.


2) This is the HP support page for your model. Select your OS from the list, then download the latest fingerprint reader driver.

HP Compaq 6730b Notebook PC- Download drivers and software - HP Business Support Center
I think it might have been set to boot cd as 1st option

thanks for help, will try when home
edit: so after i install that fingerprint driver will it be automatically available in the login screen or do i need separate software for that?
My System SpecsSystem Spec
23 Apr 2010   #5

Windows 7
 
 

didnt work, i left battery out for 5 mins and 30 mins but in bios ot still asks for password

also after i install that fingerprint driver, will it be automatically available in the login screen or do i need separate software for that?
My System SpecsSystem Spec
24 Apr 2010   #6

Windows Xp Pro
 
 

thanks, I runing
My System SpecsSystem Spec
25 Apr 2010   #7

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome.
My System SpecsSystem Spec
25 Apr 2010   #8
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Its been my experience that even removing the BIOS battery will not reset the BIOS password on a laptop. It works in a desktop PC but on most laptops the password info is stored in an EEPROM. Removing the power does not erase an EEPROM, it has to be reprogrammed. What that means is you need to know the password to change the password. If you can prove ownership the manufacturer may be able to help you out. The BIOS may have a back door password that teck support can use to get in. If you Google it you might get lucky and find one that works. That info can be hard to find as you can imagine the manufactures don't like to see it on the interwebs.
My System SpecsSystem Spec
27 Apr 2010   #9

Windows 7
 
 

ok i disabled it, made a new bios password and deleted the old one, but every time i boot up the laptop it ask for bios password then it will load windows, how do i disable that?
My System SpecsSystem Spec
27 Apr 2010   #10
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

There should be two levels for the BIOS password. One just restricts you from getting into the BIOS and the other one, I think its called system, will prompt you every time you try to load the OS. You just want to set the one for BIOS access, or set no password at all.
My System SpecsSystem Spec
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 HP 6730b - Fingerprint & BIOS




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