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Windows 7: Dell Driver Download Problem

25 Apr 2010   #1
Valor D

Windows 7 64 bit
 
 
Dell Driver Download Problem

Evidently, I have over 30 driver downloads available for download thru the Dell Support Center. However, in order to download these updates, I need to have the Dell Driver Download Manager installed. I've installed it, and my pc confirms that it's installed. I've also tried reinstalling it, and when I do, I get a message from the Dell Driver Download Manager telling me: "there are no files to download. Please go to drivers and downloads to select file(s)". But, every time I try to select and download the updates, the support center tells me that I need to have the Download Manager installed. See the problem? lol


My System SpecsSystem Spec
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25 Apr 2010   #2
Casca

 

Delete Temporary Internet Files. Try again.
My System SpecsSystem Spec
25 Apr 2010   #3
not so gray matter

W7 Ult. x64 | OS X
 
 

When you go to the dell website and enter your system specs you should arrive at your system page. Once you've done that you should be able to click to download a file. It should give you a choice between downloading from the download manager or using your browser to do so.

Name:  delldownload.png
Views: 123
Size:  20.3 KB

If that menu doesn't appear, you've likely preselected it and remembered it. You simply need to clear out your temp files and cookies to reset it and/or log out of the dell website.


My System SpecsSystem Spec
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25 Apr 2010   #4
Valor D

Windows 7 64 bit
 
 

ok, that worked. Now, how do I install them? They downloaded as .zip files, and when I tried to run the first one, all it did was unzip and got stored in my program files. does that mean it's installed??
My System SpecsSystem Spec
26 Apr 2010   #5
Valor D

Windows 7 64 bit
 
 

Oh My God. I just read thru an online tutorial on how to install the driver updates, and all I can say is YOU MUST BE KIDDING ME! Is this what they call "so easy, a 7-year-old can do it"??? Could this stuff be any more complicated?? I think not! What deranged maniac dreamt this system up, and where can I find him/her, so I can strangle them with my power cord! lol I don't understand the half of this garbage, and I'm afraid to even try to proceed, lest I screw up my pc in the process! I might as well just take it down to the Geek Squad and pay them to do it!
My System SpecsSystem Spec
26 Apr 2010   #6
Valor D

Windows 7 64 bit
 
 

Can someone just tell me exactly what driver update I need to install (and how) so I don't have to keep adjusting the brightness and contrast on my laptop every 10 minutes??? Is it a display adapter? When I set the brightness and contrast, I want it to STAY THAT WAY! I swear to God, that's all I want to do! Is that really so much to ask for?? I have a Dell Inspiron 1564 Laptop.

I've been trying to solve this problem for some time now, and I can't seem to get a simple, straight answer! Does anybody know?
My System SpecsSystem Spec
26 Apr 2010   #7
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi ValorD, you need the intel driver , check in device manager what version is installed for the display adaptor, the version on Dell's site is V8.15.10.1986 AO2 from 1-25-2010 so we need to know if your version is the same or lower
My System SpecsSystem Spec
26 Apr 2010   #8
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Valor D View Post
ok, that worked. Now, how do I install them? They downloaded as .zip files, and when I tried to run the first one, all it did was unzip and got stored in my program files. does that mean it's installed??
Go to the unzipped folder and click on the exe file to start the install.

Quote   Quote: Originally Posted by Valor D View Post
I've been trying to solve this problem for some time now, and I can't seem to get a simple, straight answer! Does anybody know?
Considering this is the first you've mentioned it on here, it's no wonder you've not got an answer. Have you tried THIS driver?
My System SpecsSystem Spec
26 Apr 2010   #9
Valor D

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by FZ21Z View Post
Quote   Quote: Originally Posted by Valor D View Post
ok, that worked. Now, how do I install them? They downloaded as .zip files, and when I tried to run the first one, all it did was unzip and got stored in my program files. does that mean it's installed??
Go to the unzipped folder and click on the exe file to start the install.

Quote   Quote: Originally Posted by Valor D View Post
I've been trying to solve this problem for some time now, and I can't seem to get a simple, straight answer! Does anybody know?
Considering this is the first you've mentioned it on here, it's no wonder you've not got an answer. Have you tried THIS driver?
No, actually I've been asking these same questions all over the forum in different categories for over a week, and they keep moving my posts around.
My System SpecsSystem Spec
26 Apr 2010   #10
Valor D

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by FZ21Z View Post
Have you tried THIS driver?
That's one of the drivers which I downloaded, yes. Thanx, I'll try that one first.
My System SpecsSystem Spec
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