Quote: Originally Posted by Shinn
Hmm well I would like to try that but those ports in the mobo don't work either since the back usb ports doesn't work. And your right I did try that. Thanks though Anymore suggestions?
You may be missing my point, it's confusing so let me try again.
- Turn your PC off, unplug the power, wait for a minute.
- Unplug all the USB devices from the mobo except the back ports (i.e. just unplug the front chasis ones)
- Boot it
- Check that the drivers are installed are the correct ones from the manufacturers website (NOT MS Update)
- Now check if the back USB ports work. If they do, then we can find out what causes them to stop working when all ports are used. If they still don;t work, repeat the process with only the front ports plugged in. If still nothing than lets move to plan B. PLAN B Info required:
- You wrote that your PC is an N7000 did you mean M7000? I can't find a link to the N version.
- Do you know what model your intel motherboard it is? (we can then check specific chip information and configurations and widen our troubleshooting search)
- Is it a 32bit or 64bit version of Windows 7 that you installed?
If it's the M7000, unfortunately HP has no Windows 7 drivers on it's website, however I believe that intel does here
Can you confirm if you have the HP Vista drivers or the Intel Win 7 drivers installed?
Lastly is the Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller controller showing an installation issue in device manager OR an event in event manager to make you think that this is the cause? Or did you select this because it is the most likely scenario... what i'm asking here is if there is any more information other that the obvious to make us think that the USB device is the issue and not some other device causing it to fail. On the support desk I've seen this happen too many times to discount it.
lol... sorry for the novel.