OK, I made a fresh installation of Windows 7 64 bit Premium over my Vista OS way back in November 2009. I then get a report that the mass storage controller device drivers are not installed. I tried to look around but got no such help.
My laptop model is a Gateway FX P-7805g notebook.
According to my Norton 360 Premier Edition Diagnostic report, it is now an inoperable hardware device. When I run device manager, and click on update driver, no such driver can be found.
Please help! I consider myself a newbie when it comes to Windows 7!