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Windows 7: Huawei USB Modem driver installation failed on Win 7 x64


01 Jun 2010   #1

Windows 7 x64
 
 
Huawei USB Modem driver installation failed on Win 7 x64

Hi All,
I am facing some hard time installing the driver for my Huawei USB data card. It works fine on 32bit Windows. The most amazing thing is it even worked on the 64bit Windows I have on this laptop but now stopped working.

I reinstalled Windows 2 days back and tried to install the data card immediately before installing any drivers / windows update. I was amazed to see that working (see attached screenshot "Successful Datacard installation_with new Win7 installation.png").

But after i installed all the drivers and ran windows update, the device stopped working. I tried to reinstall the driver, it just fails to install.

I am using Huawei EC 1262 USB mobile datacard. I have used the updated drivers available from both manufacturer's and service provider website.
Huawei Technical Forum: The Driver for Huawei data card ...
or
Reliance Netconnect

But still issue persists. I am sure that some driver conflict is going on, but I am unable to trace.

Any help from anyone will be appreciated. Thanks in advance.




Attached Thumbnails
Huawei USB Modem driver installation failed on Win 7 x64-successful-datacard-installation_with-new-win7-installation.png  
Attached Images
  
My System SpecsSystem Spec
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01 Jun 2010   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi arc2006, welcome to the forums , have you tried a system restore prior to when you updated windows? System Restore
My System SpecsSystem Spec
01 Jun 2010   #3
ryo

 
 

i think that effect of the windows update, did you have restore point??
My System SpecsSystem Spec
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01 Jun 2010   #4

Windows 7 x64
 
 

I did try system restore, but I cant see the relevant restore point. I have installed many programs during the last two days, have restore point only from yesterday

I made a big mistake of not taking a backup at that point.

Now whenever I try to reinstall the driver, windows do not shut down. Have to manually power cycle the system.
My System SpecsSystem Spec
01 Jun 2010   #5

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

did you tick the "show more restore points" box ?
My System SpecsSystem Spec
01 Jun 2010   #6

Windows 7 x64
 
 

Yes, I did... I am well versed with Windows

I am trying to find the root cause of this conflict.
My System SpecsSystem Spec
01 Jun 2010   #7

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

check the usb mass storage device has not been overwritten by ms drivers or mobo drivers
My System SpecsSystem Spec
01 Jun 2010   #8

Windows 7 x64
 
 

I have checked, but dont see anything like this. I have attached the driver files screenshot.. let me know if you find anything unusual.


Attached Thumbnails
Huawei USB Modem driver installation failed on Win 7 x64-driver-files.png  
My System SpecsSystem Spec
01 Jun 2010   #9

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

uninstall and reinstall the drivers under compatibility mode
My System SpecsSystem Spec
01 Jun 2010   #10

 

try uninstalling the driver just like what Pebbly mentioned, and then try change automated driver installation settings.
Go to START>Right click Computer and select Properties>Advanced System Settings on the upper left hand side>Hardware tab>Windows Update Driver Settings.Choose the "Ask me each time...'"setting, click OK and apply.Reboot
My System SpecsSystem Spec
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 Huawei USB Modem driver installation failed on Win 7 x64




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