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Windows 7: Sony Vaio restarts by itself


10 Jun 2010   #1

Windows 7 SP1 Ultimate x64
 
 
Sony Vaio restarts by itself

I have Sony Vaio VPCEB1S1E for 1 mounts, I bought it with windows 7 home premium 64 bit, I change it to Ultimate 64 bit, and during this one mount it restart by itself twice, different times and as I remember it happened because I used "WEB" button on my laptop (usually I am not using it), but when I am pushing it now it is not restarting anymore, I don't know if this is the reason?! The restarting looks like this:
Screen turning to gray color and it's just simply restarting, after it is ON, on my screen is appearing message, saying something like: "you system was recovered after an expected restart". If anybody familiar with this problem or just have a clue, PLEAS HELP ME

Thenk's

My System SpecsSystem Spec
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10 Jun 2010   #2

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Hi Hikeman,

Just to clarify... your Vaio restarted when you pressed the WEB button, between ASSIST and VAIO? And this happened twice but it's not happening anymore?

I'm not sure what your question is... I apologize if I'm misunderstanding you.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
11 Jun 2010   #3

Windows 7 SP1 Ultimate x64
 
 

Hey WalkerA WinTeam (thank's for responding)
Yes! exactly the (WEB) button between (ASSIST) and (VAIO) buttons, but as I already mention it, I am not sure about it if that cause the restart, as I remember that restarts happens when I used (WEB) button (usually I am not using it), and the thing is that it doesn't restart immediately in a first tim I pushed, I pushed it many times, and then it happened, that's whey I am not sure, but when it happened, 2nd time, I remembered that first time it happened, also when I used that (WEB) button, so this is the situation, and I am really hoping that that's the reason and it is a kind of driver conflict problem, but not hardware!!!
My System SpecsSystem Spec
.


11 Jun 2010   #4

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

What does the WEB button do when you push it? Like, what is its purpose - does it start a browser? I'm just not sure why you would press it "many times"...

Is there anything else that could have caused it?

Walker
Windows Outreach Team
My System SpecsSystem Spec
12 Jun 2010   #5

Windows 7 SP1 Ultimate x64
 
 

Hey WalkerA WinTeam
Yes exactly! WEB button is for starting a browser, I don't know what ales can cause the problem, because it is new laptop and nothing dangerous happened with that laptop, as I already mention a bow I just reinstall the OS. Was Win 7 Home premium I change to Win 7 Ultimate, I install all drivers from VAIO support site, and actually I am not a dummy in "this business" And i am thinking it can be kind of driver problem, because that kind of things happening on windows "you know" unexpected restart ......!!! So thank's ones more for replying
My System SpecsSystem Spec
13 Jun 2010   #6

Windows 7 SP1 Ultimate x64
 
 
Sony Vaio (Windows 7 Ultimate)restarts by itself

Hear I coped the description of the problem, is there anybody that can tell me what is this about?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000000000000
BCP4: FFFFFA8003FC4E00
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061310-20124-01.dmp
C:\Users\Haik\AppData\Local\Temp\WER-44257-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

Thanks'
My System SpecsSystem Spec
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