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Windows 7: Display driver has stopped responding and has recovered


15 Jun 2010   #1

Windows 7 Home Premium
 
 
Display driver has stopped responding and has recovered

I'm absolutely confused at this error. I've googled it but I've gotten no answers so far. This error ONLY occurs when I'm playing Assassin's Creed II and it occurs at specific points during the game. I can't continue playing it because it always crashes the game during an important point. I don't know what information I need to tell to help solve this problem so tell me what you need to know to help me and I'll give you the information please.


My System SpecsSystem Spec
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15 Jun 2010   #2

Windows 8.1 Pro x64
 
 

This is a TDR problem, update your video drivers

Common issues that can cause a TDR:
- Bad memory
- Insufficient/problematic PSU
- Corrupt driver install
- Overheating
- Unstable overclocks (GPU or CPU)
- Incorrect MB voltages (generally NB/SB)
- Faulty graphics card

Things to check first:

- Run memtest (memtest.org). This should complete with NO errors.
- Check your PSU ratings. Is it providing enough power, and most importantly enough Amps on the 12V rail.
- Check temperatures. Its important you check these at load, which is generally when a TDR event will occur. Cleaning your system of dust can help temperatures significantly. Common sense will normally tell you if something is too hot, but if you aren't sure, the information is generally available online.
- Test with stock clocks. This includes memory, CPU and GPU (even factory OC'd cards). Best to try each separately so you can be sure if one solves the issue.
- Try graphics card/cards in another computer if you can.

This is more likely a driver issue or a faulty graphics card
My System SpecsSystem Spec
19 Jun 2010   #3

Windows 7 Home Premium
 
 

I tried all of these except for stock clocks because I don't know what that is and it still doesn't work.
My System SpecsSystem Spec
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19 Jun 2010   #4

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Please fill out your system specs. Trying to help a user with a problem is a shot in the dark because we have to use generic answers, if you have an nVidia card it might be a different answer than an ATi card since each have their own unique issues. Knowing what system you are running from mobo to monitor really makes it much easier to help.
My System SpecsSystem Spec
19 Jun 2010   #5

Windows 8.1 Pro x64
 
 

Both Nvidia and ATI have this issue
More info is available at Nvidia's site: The nvlddmkm error - What is it? - NVIDIA Forums
My System SpecsSystem Spec
19 Jun 2010   #6

Windows 7 Home Premium
 
 

The computer is a new HP G62-144DX. It's microprocessor is a 2.13GHz Intel Core i3-330M Processor. It has 4GB DDR3 System Memory (2 DIMM). It has 500GB (7200RPM) of hard drive. The video memory is up to 1696MB. Is there anything else you need to know?
My System SpecsSystem Spec
19 Jun 2010   #7

Windows 7 Home Premium
 
 

So how do I turn off timeout detection and recovery?
My System SpecsSystem Spec
19 Jun 2010   #8

Windows 7 Home Premium
 
 

And I think it is a nVidia card.
My System SpecsSystem Spec
19 Jun 2010   #9

Windows 7 Home Premium
 
 

The exact message is that "Display driver Intel graphics accelerator xp(r) has stopped responding and has recovered."
My System SpecsSystem Spec
20 Jun 2010   #10

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by rbdal34 View Post
The exact message is that "Display driver Intel graphics accelerator xp(r) has stopped responding and has recovered."
This looks like an on board Intel GPU, did you update its drivers?

Please fill in your system specs.
My System SpecsSystem Spec
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 Display driver has stopped responding and has recovered




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