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Windows 7: Fujitsu ScanSnap S510 and Windows 7 RC 64bit

12 Nov 2009   #11
ncg

Windows 7 + Ubuntu 9.04 Dual Boot
 
 
Fixed!

I did Step 2 that Vud2001 recommended and it worked great! Thanks a TON!

My System SpecsSystem Spec
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14 Nov 2009   #12

vista and 7
 
 

Not just a 64-bit issue; had the same problem with a 32-bit machine. did a clean Win-7 ultimate install and the ScanSnap would not work.

Did Step # 2, rebooted, and it worked.

Thanks.
My System SpecsSystem Spec
14 Nov 2009   #13

Windows 7
 
 
Fijitsu Windows 7 Support News

Go here --> Support & Downloads : FUJITSU United States# and click on the Windows 7 Notice link for the news for the driver for your particular Fijitsu product
My System SpecsSystem Spec
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17 Nov 2009   #14

Windows 7
 
 
fi-5110EOX

Does anyone know if the above proceedure works for the fi-5110EOX?
My System SpecsSystem Spec
17 Nov 2009   #15

Win7
 
 
Need more information

Hey all, thanks for the information above, and the link to s/w that might work with Windows 7 x64. I need more information tho to make sure that I do it right.

Gasman stated above "My fi-5110EOX2 has the same 64 bit issues. I just installed Windows 7 64 bit and couldn’t make it work. I followed the link to http://tinyurl.com/5cw66b off of Cartoon Monkey’s website. After an install and a reboot, the software worked. I then had to go into “Devices and Printers” in Windows and then manually direct it to load a driver".

I have the s/w now, but don't quite understand the "then had to go into...." part about directing windows to manually find the driver.... Where do I direct it to LOOK? What file directory?

G
My System SpecsSystem Spec
18 Nov 2009   #16

Windows 7
 
 

I believe when you install the program you will tell it what directory to use.

Barring that, my scanner says it's using ksthunk.sys and usbscan.sys. Try doing a search of your hard drive for them.

Sorry I can't give you a better answer. I installed it long enough ago that I forget details like this. However, it wasn't that hard to figure out.

Good luck!
My System SpecsSystem Spec
20 Nov 2009   #17

Windows 7 (64-bit)
 
 

In response to reson8tor's question, when I ran the setup.exe file from the CD download it installed the ScanSnap Manager program, etc., at C:\Program Files (x86)\PFU\ScanSnap. You will find several subfolders here, including a Driver folder.

Once I had the software installed I followed these steps:
(See Note below)
Plug the scanner into the computer (USB) and turn it on (open the top).
Go into “Devices and Printers” in Windows 7 and locate the "unspecified divice" icon that represents the scanner.
Right click on the icon and select Properties-Hardware-Properties-Change Settings-Driver Tab and select "Update Driver"
I selected "Browse My Computer" to manually browse to the Driver folder at the location described above, and I tried to manually load the driver, but it failed to load.
I then selected "Search automatically for updated driver software" and it found the driver - a red warning box about installing unsigned drivers appeared, but I clicked to install it anyway.
The driver installed for my fi 5110EOX2 and it appeared in the Divices and Printers list. Success! My scanner now works great.

Note: After installing the CD software I also ran the driver repair tool (suggested by some folks who had done this). It's in C:\Program Files (x86)\PFU\ScanSnap\Driver\SsDrvRepair folder: a tool called SsDrvRepair-x64.exe It returned an error message, so I'm not sure if it did anything.
My System SpecsSystem Spec
21 Nov 2009   #18

Windows 7
 
 
Question

Is the fi-5110EOX2 the same as the fi-5110EOX?
My System SpecsSystem Spec
23 Nov 2009   #19

Win7
 
 
Win 7 x64 driver issue for scansnap

I did manage to get my scansnap scanner working fine in Win 7 x64 by following the instructions. I did NOT have to specify the driver after following the installation instructions. I merely installed the downloaded s/w, opened the file to fix the driver in x64 environment, ran the exe, and then clicked thru all the warnings. Win 7 then noted that the driver was found (automatically) and I hooked up my scanner. It works well.

Thank you all for your help.
My System SpecsSystem Spec
30 Nov 2009   #20

Vista
 
 

Thanks for the help everyone.
My System SpecsSystem Spec
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 Fujitsu ScanSnap S510 and Windows 7 RC 64bit




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