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#1
USB/Network driver failure
Hi, first time poster, hoping to get some answers.
I have an HP Pavilion 2030SA laptop runniing Windows 7 that I got at Xmas, which has been working great until last night's automatic Windows update. Now it boots up but all the USB, network & IR drivers are disabled, code 39. I have tried deleting/reinstalling the devices in Device Manager, and running the startup repair from the Windows 7 DVD, to no avail. It doesn't recognize them in safe mode either. I know it is definitely not a hardware issue, as I have 2 copies of Windows on my machine, one for general use & one for music production, and the music production one is fine. It is not connected to the net so it did not get the update. I can only hypothesize it is the update that has caused this, but I tried uninstalling the last few updates and this didn't do anything either. Also grabbed the HP drivers from their website on my old laptop, got them onto my new laptop through the other music partition (USB doesn't work!), and tried installing them, which also didn't work.
I'm reluctant to do a clean install as I have a lot of data on there & programs installed. I'll do it if I have to, but I'm hopeful there is a fix!
Your assistance / suggestions are welcome.
- Steve :)