Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB/Network driver failure

25 Jun 2010   #1
steviemac2000

Windows 7 64-bit
 
 
USB/Network driver failure

Hi, first time poster, hoping to get some answers.

I have an HP Pavilion 2030SA laptop runniing Windows 7 that I got at Xmas, which has been working great until last night's automatic Windows update. Now it boots up but all the USB, network & IR drivers are disabled, code 39. I have tried deleting/reinstalling the devices in Device Manager, and running the startup repair from the Windows 7 DVD, to no avail. It doesn't recognize them in safe mode either. I know it is definitely not a hardware issue, as I have 2 copies of Windows on my machine, one for general use & one for music production, and the music production one is fine. It is not connected to the net so it did not get the update. I can only hypothesize it is the update that has caused this, but I tried uninstalling the last few updates and this didn't do anything either. Also grabbed the HP drivers from their website on my old laptop, got them onto my new laptop through the other music partition (USB doesn't work!), and tried installing them, which also didn't work.

I'm reluctant to do a clean install as I have a lot of data on there & programs installed. I'll do it if I have to, but I'm hopeful there is a fix!

Your assistance / suggestions are welcome.

- Steve


My System SpecsSystem Spec
.
25 Jun 2010   #2
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

There have been quite a few updates of late and it is possible your driver was corrupted.
IF this is only happened last evening there's a good chance you might be able to go back 2-3 days doing a System Restore, what you are looking for is when it did the last update and go back before that happened and see if this helps get your USN, Network etc. back.
My System SpecsSystem Spec
25 Jun 2010   #3
steviemac2000

Windows 7 64-bit
 
 

I didn't have System Restore turned on to save disk space. More fool me.
My System SpecsSystem Spec
.

25 Jun 2010   #4
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Ouch! Can you try setting up the music one to connect to at least rule out the network card is still working, or try the IR while in it or even a few .mpg's on your USB stick.
My System SpecsSystem Spec
26 Jun 2010   #5
steviemac2000

Windows 7 64-bit
 
 

USB & network card all work in other partition. Someone on the HP forum suggested removing the battery for 30 secs but that didn't do anything. Any other suggestions welcome.
My System SpecsSystem Spec
26 Jun 2010   #6
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Removing the battery is part of it, you need to remove the power cable then hold your power button down for a minimum of 30 seconds to drain it totally, then plug power back in and run it without the battery if the system supports that, and finally put the battery back after it has run for more than 3 hours giving the battery a chance to drain by 1% so it will go into charge mode.
My System SpecsSystem Spec
26 Jun 2010   #7
steviemac2000

Windows 7 64-bit
 
 

Tried this, left the battery out all night actually, and no joy. That fix would seem to apply if it was a hardware issuee, but mine definitely isn't.
My System SpecsSystem Spec
26 Jun 2010   #8
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Do you have room on your hard drive to make a 25Gb partition by using Shrink? If so I would do that and then place a fresh installation of Windows 7 on that partition which obviously will give you a dual boot.

I did this when I had issues with XP Pro that I could not solve in normal mode but it would run in SAFE Mode. It allowed me to use the programs and data I had on the original installation until I could systematically find the problem then fix it, ended up the problem was in my Registry and when I edited it to be like the other instance of XP Pro it was fixed. This might not be your problem just thought I'd mention it.
My System SpecsSystem Spec
26 Jun 2010   #9
steviemac2000

Windows 7 64-bit
 
 

I'm going to try an registry checker next. Reinstalling Windows didn't work as it said there was something wrong with the registry.
My System SpecsSystem Spec
26 Jun 2010   #10
steviemac2000

Windows 7 64-bit
 
 

RegCure found some errors and corrected them, but the problem remains. Getting rather annoyed now.
My System SpecsSystem Spec
Reply

 USB/Network driver failure




Thread Tools




Similar help and support threads
Thread Forum
Driver power state failure & Bluetooth driver is missing
First problem: For a couple of day my computer has been running a little hotter than usual, with the cpu being used at 25% when I am doing barely nothing. Lately now it also has been bluescreening me with the driver power state failure label 0.00...9f 0x00...4 0x00...258 and some more but my...
Drivers
after computer failure my network devise gone
its like WiFi devise disappead is there a way to repair it. i mean power issue windows issue never had happen before restore not working. but wouldn't it show devise still ? its like there no network card. how that happen from windows failing? just any info great
Network & Sharing
Windows 7 network logon failure
I have a desktop and a laptop using W7 64-bit plus a laptop using W7 32-bit. The two 64-bit computers can share folders and files easily. Even though I set the persmissions in the same fashion on the 32-bit, when I try to logon to the 32-bit with either of the 64-bit PCs, I get the following: ...
Network & Sharing
Logon Failure with Network Drive
I am unable to map a network drive (a Buffalo Terastation) because I always get the response :"logon failure - unknown user name or bad password" whenever I respond to the Terastation-generated logon request. I have named my workgroup HIHOME and all of my three computers (two on W7 and one running...
Network & Sharing
Network issues (DNS) failure
I have been to these forums allot along with MS TechNet and have my windows 7 setup stable after weeks of debugging. A thank you too all that helped me here but now I need you're help again with my internet my configuration is this: Cable Modem -> onbord nic no routers just running windows...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App