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Windows 7: Acer Aspire Crystal Eye Webcam Driver

05 Jul 2010   #1
RoomNine

Windows 7 Professional 32-bit
 
 
Acer Aspire Crystal Eye Webcam Driver

Ok, so I upgraded my OS with a student discount from Windows 7 starter to Windows 7 Pro. I have an Acer Aspire One A0532h netbook I bought right around a month ago and upgraded about two weeks ago. Before the upgrade, my webcam worked just fine. Now I am unable to even locate the files for the webcam anywhere! Even when I do a search on the whole computer, nothing comes up. It is an integrated webcam. I tried going to the acer support website where I specified my exact computer, model, and such and downloaded all three setups for the webcam but they all had the same error; something along the lines of "no camera detected" or "no camera is plugged in". I dont understand. If anyone could help me, it would greatly be appreciated. Thanks.


My System SpecsSystem Spec
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05 Jul 2010   #2
sivabhakta

Windows 7
 
 
Acer Aspire Crystal Eye Webcam Driver

Just proceed to the Acer website to download the app
Link provided


Service & Support
My System SpecsSystem Spec
05 Jul 2010   #3
RoomNine

Windows 7 Professional 32-bit
 
 

I've tried that. I looked at various other posts about this same issue on here as well, tying everything that was suggested. On Acer's Service & Support I found three different applications for a webcam. None of them worked .
I should also note that nothing about imaging software or a webcam even shows up in the device manager anymore. So now it's like I have an integrated webcam that is useless .
My System SpecsSystem Spec
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05 Jul 2010   #4
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by RoomNine View Post
I've tried that. I looked at various other posts about this same issue on here as well, tying everything that was suggested. On Acer's Service & Support I found three different applications for a webcam. None of them worked .
I should also note that nothing about imaging software or a webcam even shows up in the device manager anymore. So now it's like I have an integrated webcam that is useless .
You should try to know which brand is your built-in Camera..."Chicony", "Liteon", or "Suyin" before.

It is very bad to update with wrong drivers. Right click to the .exe and try to locate the Brand in Details Tab.

The probs now you have tried 3 differents brands drivers, it might shows the wrong camera!


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My System SpecsSystem Spec
05 Jul 2010   #5
RoomNine

Windows 7 Professional 32-bit
 
 

I couldn't remember which brand it was so I tried downloading them all hoping one would work. I just dont understand how none of them would recognize my camera when its integrated to begin with. My usb ports quit working as well. Idk what to do.
My System SpecsSystem Spec
05 Jul 2010   #6
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by RoomNine View Post
I couldn't remember which brand it was so I tried downloading them all hoping one would work. I just dont understand how none of them would recognize my camera when its integrated to begin with. My usb ports quit working as well. Idk what to do.
You should be able to uninstall in the "Control Panel"=>"Program & Features" the Acer Crystal Eye Software. Do so, reboot then let windows 7 install his proper drivers. And let me think about it soon.

As you can see on screenshot, it is only some Windows 7 drivers....in the "Devices Manager". No Acer one, that why it is difficult to locate the brand!


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My System SpecsSystem Spec
05 Jul 2010   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Acer Aspire One A0532h, Camera drivers are only listed for Win XP.

Service & Support

-capture8.png


My System SpecsSystem Spec
05 Jul 2010   #8
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by theog View Post
Acer Aspire One A0532h, Camera drivers are only listed for Win XP.

Service & Support

Attachment 83361
The Windows 7 box is checked theog!!! So, if you scroll the list it shows 7 drivers!!!



@RoomNine...try to download their Manual Instructions from their site....in the "Documents" Tab.
My System SpecsSystem Spec
05 Jul 2010   #9
RoomNine

Windows 7 Professional 32-bit
 
 

Hey NoN. Thanks for the reply. That's the thing though, it is nowhere to be found anywhere on my computer. It wasnt under device manager, installed programs, or even when I searched the computer for it.

Theog - When I select the OS and set it to Windows 7 Pro x32 it gives me three 'Camera' options under 'Applications'. All say 'Webcam Applications' and have vendors of 'Liteon', 'Suyin', and 'Chicony'.
My System SpecsSystem Spec
05 Jul 2010   #10
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

If you own an "Acer eRecovery" software, you should be able when choosing restore "Apps & Drivers" to see which brand it is.
My System SpecsSystem Spec
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 Acer Aspire Crystal Eye Webcam Driver




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