Windows 7 Ultimate 64bit

latest video driver installed?

If so, from windows update? Or manufacturers website?

yes i have the latest drivers installed
only video card is from manufacture website and the rest from windows update

Do you already have Steam installed?

Also, have you checked the install instructions for the game?

i can install steam with no problem but when i try to install the game then the problem accurs.
Call of Duty Black ops uses steam to install, when it starts to install the pc freezes. i cant even move the mouse.

Do you get any event log errors under system or application?


* I thought I remembered a thread from way back that said something about running games in either admin or compatability mode(s)... can't find it now of course. *

where can i find those event logs?
sorry i am a noob with pc >.<

btw i use microsoft security essentials antivirus

brady said:

* I thought I remembered a thread from way back that said something about running games in either admin or compatability mode(s)... can't find it now of course. *

Steam does not need to be run in compatibility mode, nor does Steam recommend it be run in compatibility mode.....

Note:

Please do not run Steam in compatibility mode.

Steam Support

Since this is a Steam based game logic would suggest that the game not be installed in comaptibility mode either.

Are you having any issues with Steam itself?

You might have to check out the game's forums to see what they have to say about the install problems

no problems with steam
only problem is i cant install games that are using steam

Game or games? Are you saying any game you attempt to install through Steam won't install?

Is you account in good standing?

You may want to check out the support section - Steam Support