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Windows 7: Mass Effect 2 Directx 10 problem

10 Jan 2011   #21

Windows 7 Ultimate x64 SP1
Hampton VA
 
 

Quote   Quote: Originally Posted by solowka View Post
Quote   Quote: Originally Posted by sygnus21 View Post
Anyway are you signed into your EA/Bioware account when playing?
not that i`m aware of, it doesnt ask me to sign into anything
Actually the game should be asking you to connect to the Cerberus Network. That's where you find out about updates and new DLC.

Mass Effect 2 Directx 10 problem-me-network-connection.jpg

Er never mind. If your game didn't come with a Cerberus code or you chose not to purchase one, then you wouldn't have it.

My System SpecsSystem Spec

10 Jan 2011   #22

windows home premium x64
Warrington, UK
 
 

ahhhhh, it did come with a cerberus code, but when i try to connect it says "the connection timed out or was interrupted, try again later"
My System SpecsSystem Spec
10 Jan 2011   #23

Windows 7 Ultimate x64 SP1
Hampton VA
 
 

Unfortunately I don't have an answer right now. Maybe later.
My System SpecsSystem Spec
.


10 Jan 2011   #24

windows home premium x64
Warrington, UK
 
 

no worries, appreciate any help at any time :-)
My System SpecsSystem Spec
10 Jan 2011   #25

Windows 7 Ultimate x64 SP1
Hampton VA
 
 

Check this for your connection problem - Choose Language | BioWare Social Network

Also make sure you have the latest patch - Choose Language | BioWare Social Network
My System SpecsSystem Spec
10 Jan 2011   #26

windows home premium x64
Warrington, UK
 
 

already patched up to the latest, have tried the dedicate internet option with no luck......not compitent enough to fiddle with me firewall, dont get me wrong i know my way around a pc but dont wanna fiddle
My System SpecsSystem Spec
10 Jan 2011   #27

Windows 7 Ultimate x64 SP1
Hampton VA
 
 

Well I don't have any other suggestions for your cerberus connection. As for the keyboard issues, that's a new one and I have no clue there either. Sorry.
My System SpecsSystem Spec
12 Jan 2011   #28

windows home premium x64
Warrington, UK
 
 

Interesting, got a respomse from EA "Unfortunately the game is not tested on Windows 7 or 64 bit environment"
My System SpecsSystem Spec
12 Jan 2011   #29

Windows 7 Ultimate x64 SP1
Hampton VA
 
 

Quote   Quote: Originally Posted by solowka View Post
Interesting, got a respomse from EA "Unfortunately the game is not tested on Windows 7 or 64 bit environment"
That's the standard BS "we don't have a clue so we'll blame Microsoft" answer.

I guarantee they won't make that a public statement because they don't want to lose sales. I'll also bet you that if you called them and made the statement that you was thinking about getting the game but wasn't sure it would work on Windows 7, they would tell you its fine and that lots of people are playing the game on 7.

In short, they're being lazy about troubleshooting the game issue. And whoever told you the game didn't support Windows 7 should learn to read the system specs:
Quote:
Minimum System Requirements

  • Windows XP, Vista, or 7
  • 1.8GHz Core 2 Duo Intel or equivalent AMD CPU
  • 1 GB RAM (XP) or 2 GB RAM (Vista, Windows 7)
  • NVIDIA GeForce 6800 or better with 256 MB of video memory (7300, 8100, 8200, 8300, 8400, and 9300 are below minimum system requirements)
  • ATI X1600 Pro or better with 256 MB of video memory (HD3200, and HD4350 are below minimum system requirements)
  • Shader Model 3.0 required
  • 100% DirectX compatible sound card and drivers
  • DirectX August 2008
Recommended System Requirements

  • Windows XP, Vista, or 7
  • 2.6+ GHz Core 2 Duo Intel or equivalent AMD CPU
  • 2 GB RAM
  • ATI Radeon HD 2900 XT, NVIDIA GeForce 8800 GT, or better recommended
  • 100% DirectX compatible sound card and drivers
  • DirectX August 2008
BioWare | Mass Effect | Information : FAQ

I would reply back to that response with the above link
My System SpecsSystem Spec
12 Jan 2011   #30

Windows 7 Home Premium 64bit
Southern Ohio
 
 

AHHH!!!
I recall having troubles with my Cerebus Code as well. It simply would not activate in game.

Granted, at the time it was at release day and all the servers were hammered but ...


Have you made a Bioware account?

The Cerebus Code etc does not need to be registered in game.
In fact, I had to do mine online, and then the game logged in just fine after that. (After logging into my account in game of course, and setting to auto log on)

Unfortunately I can not remember if it was under Register Games, or Redeem Promo Code.

I do recall I needed to register everything there though, then all in game worked fine.

Also after you do that, in the Registered Game Promototion will be extra DLCs and a few other goodies, all of which depends on what version and where you purchased your ME2 game.

https://social.bioware.com/login.php.../user_home.php



And yea, that a pretty lame way out of helping you. ME2 specifically states Windows 7 support.
I would almost be tempted to reply with, "Then why do you advertise the game supports Windows 7?"
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