Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Not sure if it's a firewall issue, specs issue, or something more...

18 Jan 2011   #1

Windows 7 Home Premium 64bit
 
 
Not sure if it's a firewall issue, specs issue, or something more...

Hiya Folks

I recently bought a new Acer PC running Windows 7 x64. Here's the issue. I can run games locally, and on my local wireless LAN. But when I try to run games online (like via Steam, or Everquest, etc) I can't connect. I have been running through all possibilities such as compatability, specs, etc, but my machine beats all the min specs for the games, and I can't see any problems with the compatability either. I can't work it out at all. I have tried turning the firewall off, making the rules allow all connections, and nothing works.

I am really hacked off about this as I have contacted Steam, Acer, Microsoft, and each one says update drivers and check again (the old pass off move). I'm new to Windows 7 but not to PC's and have tried everything I can think of and this is my last shot before I chuck this thing out the window

The txt file is a complete list of my pc specs for info

Many thanks in advance




Attached Files
File Type: txt pc info 2.txt (1.6 KB, 8 views)
My System SpecsSystem Spec
.

18 Jan 2011   #2

 

What antivirus are you running?
My System SpecsSystem Spec
18 Jan 2011   #3

Windows 7 Home Premium 64bit
 
 

Hi there

I am only using the native windows firewall and defender. I was hoping to set everything up then get the anti-virus in place.

Cheers
My System SpecsSystem Spec
.


18 Jan 2011   #4

 

Try adding your games to the "allowed program or feature" option in the firewall.

Control Panel / Windows Firewall / "Allow a progream or feature through windows firewall".

Once you click the link, you might see the game in the list and you can simply check all the boxes next to it.
If you don't, You can add the game executable through the options.
My System SpecsSystem Spec
18 Jan 2011   #5

Windows 7 Home Premium 64bit
 
 

Done it and nothing I also tried playing Battlefield heroes, Everquest II, it seems anything via the net is blocked. Yet I've looked thru all the programs and they are all allowed thru the firewall. I know my net connection is good as I speedtested it and it's at about 2mb/sec and I also installed the same programs on the wifes laptop (same operating system and good specs) and she can play, so my router must be okay.... I am stumped Thanks again
My System SpecsSystem Spec
18 Jan 2011   #6

7 x64 | 7 x64
 
 

Uninstall one of the games your having trouble with. Reinstall it (run as admin) to something like c:\games & see if the issue persists.
My System SpecsSystem Spec
18 Jan 2011   #7

Windows 7 Home Premium 64bit
 
 

Hiya There I uninstalled Steam (It's a fairly universal game app I figured) and then reinstalled it to c:\games\steam. Once it finished installing it did the "checking for updates" and just closed. I checked task manager and it's not even running in the background. So the program closed and didn't even give an error report this time. Any thoughts? Cheers again
My System SpecsSystem Spec
20 Jan 2011   #8

 
 

Did you check defender it might be blocking it. If all you have is built in to Windows 7 security- either its firewall or defender is blocking it. It is nothing else that can do so- unless maybe a corrupt install.

For the record- a new build- first things you should do is get the pc right and its system drivers and windows updates- the very next thing is install all security and anti virus before surfing the net. You are surfing the net now with out a anti virus- it is also possible you have picked up a virus or spy ware already, and can be causing you some problems..

Other programs and or games can wait. You should focus on your system and its security first- then other programs or games- or do so at your own or your pc's risk..

See ya..
My System SpecsSystem Spec
22 Jan 2011   #9

Windows 7 Home Premium 64bit
 
 

Okay, I've sorted out anti-virus and it actively made exceptions to allow steam to opperate thru it. I installed AVG free 2011. I did read that steam had issues with older ver of AVG, but this new version doesn't mention any problems. I have also tried online games "Battlefield Heroes" and "Everquest", both with the same result as Steam...

Could it be something else that I am missing? The fact that I can't play anything online is really annoying now... Any ideas?

Cheers!
My System SpecsSystem Spec
22 Jan 2011   #10

Windows 7 Home Premium 64bit
 
 

Also, this message has pooped up the last couple of times I've tried starting it. Could point to a cause maybe?

"Steam.exe (main exception): Unable to find steam.dll entry point steam StartEngine"

I have used the online install file from the steam website that is x64 compatabile....

Cheers!
My System SpecsSystem Spec
Reply

 Not sure if it's a firewall issue, specs issue, or something more...




Thread Tools



Similar help and support threads for2: Not sure if it's a firewall issue, specs issue, or something more...
Thread Forum
Issue with allowing programs through windows firewall System Security
Firewall Issue System Security
0x80070035 Problem - isolated it to be a windows firewall issue Network & Sharing
Solved Netsh firewall issue System Security
Firewall issue System Security
Network Printer : firewall issue, which port open ? Network & Sharing
Windows 7 Firewall Issue System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:18 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33