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Windows 7: Sims 2 problems


30 Jan 2011   #1

Windows 7 proffesional 31-bit
 
 
Sims 2 problems

Okay so i have been trying to install Sims 2 on my computer for the first time since it crashed. when it was fixed it was also updated from Vista to Windows 7.

Sims 2 worked before, on vista, but now when i try and play it after installing it comes up with a message saying
'failed to find any DirectX 9.0c compatible graphics adapters in this system. please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers by the manufacturer.'

However i know i already have up to date DirectX, and nothing i try seems to work.

I have got the latest patches, reinstalled DivX and re-installed sims, checked my drivers are up to date etc. etc.

Help?

My System SpecsSystem Spec
.

30 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by limegreen12 View Post
Okay so i have been trying to install Sims 2 on my computer for the first time since it crashed. when it was fixed it was also updated from Vista to Windows 7.

Sims 2 worked before, on vista, but now when i try and play it after installing it comes up with a message saying
'failed to find any DirectX 9.0c compatible graphics adapters in this system. please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers by the manufacturer.'

However i know i already have up to date DirectX, and nothing i try seems to work.

I have got the latest patches, reinstalled DivX and re-installed sims, checked my drivers are up to date etc. etc.

Help?
Have you re-installed the graphics driver? can you go to start and type dxdiag and upload the results to us
My System SpecsSystem Spec
30 Jan 2011   #3

Windows 7 proffesional 31-bit
 
 

okay so im not the most computer savvy person on the planet so i will redily admit that i have no idea how to re-install my graphics driver.


------------------
System Information
------------------
Time of this report: 1/31/2011, 13:00:27
Machine name: ERIN-PC
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: GX727AA-ABG m9180a
BIOS: BIOS Date: 12/31/07 10:10:58 Ver: 5.15
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
Page File: 1308MB used, 4832MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
My System SpecsSystem Spec
.


31 Jan 2011   #4

Windows 7 Home Premium 64-bit SP1
 
 

I had this same problem just yesterday, run the installation troubleshooter and it should recommend a XP Compatibility Pack, after the troubleshooter did that, the game ran smooth as ever.
My System SpecsSystem Spec
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 Sims 2 problems




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