| Windows 7: Dragon Age 2 Has Stopped Working... |
03 Jun 2011
|
#1 | | |
Dragon Age 2 Has Stopped Working... Hi,
I have been unable to launch dragon age 2 since I picked up my game on release day months ago. After posting numerous times on the forum and trying a ton of fixes to no avail, I gave up for a while. Recently bioware just came out with patch 1.03. So I installed the game again, installed the patch and run into the same issue.
Issue:
Every time I install the game, when I click play on the launcher it fails and I get the error message "Dragon age 2 has stopped working." Here is the error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.3.6124.0
Application Timestamp: 4dca6cba
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.5592
Fault Module Timestamp: 4d2be7f2
Exception Code: c0000005
Exception Offset: 0001500a
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Hopefully someone has come across this issue and can help. Thanks very much!
-R | My System Specs |
| OS Windows 7 ultimate x64 CPU Intel i7 960 Motherboard Gigabyte ga-x58a-ud7 Memory 6 gb tripple channel Graphics Card Sapphire Radeon HD 6950 Sound Card onboard Monitor(s) Displays HP w2338h Case HAF Cooler Master Cooling liquid cooled processor, fans for casing. Hard Drives 2 hard drives, 1 tb each, raid 0 |
03 Jun 2011
|
#2 | | 7 ultimate x64 Dubai, UAE |
I don't own DA2, that DLL looks like it has something to do with Visual C++ 2008 redist, try updating it? Had issues with Mass Effect 1 and it helped alleviating crashing. | My System Specs | | System Manufacturer/Model Number Custom OS 7 ultimate x64 CPU i7 920 @ 3.5ghz Motherboard P6t Deluxe Memory 6gb corsair dominator Graphics Card Gigabyte Geforce GTX 460 1GB SLI Sound Card onboard Monitor(s) Displays samsung BX2450 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard Mouse Logitech G500 PSU corsair tx750 Case CM HAF 922 Cooling coolermaster V8 + standard case fans Hard Drives Seagate 7200.11 1Tb; WD green EADS 1TB Internet Speed 256k :P |
03 Jun 2011
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#3 | | |
I have tried updating and reinstalling Visual C++ 2008 resdist and it hasn't fixed the issue sadly. | My System Specs | | OS Windows 7 ultimate x64 CPU Intel i7 960 Motherboard Gigabyte ga-x58a-ud7 Memory 6 gb tripple channel Graphics Card Sapphire Radeon HD 6950 Sound Card onboard Monitor(s) Displays HP w2338h Case HAF Cooler Master Cooling liquid cooled processor, fans for casing. Hard Drives 2 hard drives, 1 tb each, raid 0 |
04 Jun 2011
|
#4 | | 7 ultimate x64 Dubai, UAE |
Does your card have a BIOS update available? I had to update my old Sapphire 4870 for stability reasons. | My System Specs | | System Manufacturer/Model Number Custom OS 7 ultimate x64 CPU i7 920 @ 3.5ghz Motherboard P6t Deluxe Memory 6gb corsair dominator Graphics Card Gigabyte Geforce GTX 460 1GB SLI Sound Card onboard Monitor(s) Displays samsung BX2450 Screen Resolution 1920x1080 Keyboard Logitech Classic Keyboard Mouse Logitech G500 PSU corsair tx750 Case CM HAF 922 Cooling coolermaster V8 + standard case fans Hard Drives Seagate 7200.11 1Tb; WD green EADS 1TB Internet Speed 256k :P |
04 Jun 2011
|
#5 | | Windows 7 Ultimate x64 SP1 Hampton VA |

Quote: Originally Posted by Roen106 Hi,
I have been unable to launch dragon age 2 since I picked up my game on release day months ago. After posting numerous times on the forum and trying a ton of fixes to no avail, I gave up for a while. Recently bioware just came out with patch 1.03. So I installed the game again, installed the patch and run into the same issue.
Issue:
Every time I install the game, when I click play on the launcher it fails and I get the error message "Dragon age 2 has stopped working." Here is the error message: Since we basically have the same system (see my specs) I can definitely say Dragon Age 2 should be working on your system spec wise. We definitely have the same video card so that should be an issue. And No, you don't need to mod the card.
So.....
Have you updated your DirectX files?
Tried to latest cat drivers?
See this guide to see if something may help - Tips on Troubleshooting Game Issues
Let me know | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-950 (3.06GHz) OC to 3.8GHz Motherboard Gigabyte GA-X58A-UD5 rev 1, F6 Bios Memory 12 gig Corsair DDR3 Dominator GT Memory (3X 4GB) Graphics Card AMD Radeon HD6950 2gig (Sapphire) Sound Card X-Fi Titanium Fatality Pro Monitor(s) Displays HP ZR22w 22" LCD Monitor Screen Resolution 1920 x 1080 Keyboard Logitech Wireless Wave Mouse Logitech Performance MX PSU Antec Signature - SG-850 Case Cooler Master HAF X Cooling Noctua NH-C12P SE14 Hard Drives Primary - OCZ Vertex 4 SSD (256GB). Storage - OCZ Vertex 2 SSD (120GB) & 2TB WD Caviar Black. Internet Speed High Speed Cable Other Info Memory Timings - 1600MHz @ 8-8-8-20-1T @ 1.640 volts |
06 Jun 2011
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#6 | | |
I was playing on the 11.4 preview drivers. I could update to 11.5 but plenty of people say both worked. I'm not quite sure what I would need to download from the directx website. The june redistributable? I tried that but it asks me to find a destination for it in my computer. Perhaps I have it installed incorrectly? Not really sure how to go about it. | My System Specs | | OS Windows 7 ultimate x64 CPU Intel i7 960 Motherboard Gigabyte ga-x58a-ud7 Memory 6 gb tripple channel Graphics Card Sapphire Radeon HD 6950 Sound Card onboard Monitor(s) Displays HP w2338h Case HAF Cooler Master Cooling liquid cooled processor, fans for casing. Hard Drives 2 hard drives, 1 tb each, raid 0 |
06 Jun 2011
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#7 | | Windows 7 Ultimate x64 SP1 Hampton VA |
Just ryy this one and let it do it's thing - DirectX End-User Runtime
And even though Windows 7 is DX11 capable doesn't mean it has all the DX9 files. That's why you update. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-950 (3.06GHz) OC to 3.8GHz Motherboard Gigabyte GA-X58A-UD5 rev 1, F6 Bios Memory 12 gig Corsair DDR3 Dominator GT Memory (3X 4GB) Graphics Card AMD Radeon HD6950 2gig (Sapphire) Sound Card X-Fi Titanium Fatality Pro Monitor(s) Displays HP ZR22w 22" LCD Monitor Screen Resolution 1920 x 1080 Keyboard Logitech Wireless Wave Mouse Logitech Performance MX PSU Antec Signature - SG-850 Case Cooler Master HAF X Cooling Noctua NH-C12P SE14 Hard Drives Primary - OCZ Vertex 4 SSD (256GB). Storage - OCZ Vertex 2 SSD (120GB) & 2TB WD Caviar Black. Internet Speed High Speed Cable Other Info Memory Timings - 1600MHz @ 8-8-8-20-1T @ 1.640 volts |
06 Jun 2011
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#8 | | |
Went to run the program, said there was already an equivalent installed. Guess I had updated. I'll update the catalyst drivers to 11.5 as well. | My System Specs | | OS Windows 7 ultimate x64 CPU Intel i7 960 Motherboard Gigabyte ga-x58a-ud7 Memory 6 gb tripple channel Graphics Card Sapphire Radeon HD 6950 Sound Card onboard Monitor(s) Displays HP w2338h Case HAF Cooler Master Cooling liquid cooled processor, fans for casing. Hard Drives 2 hard drives, 1 tb each, raid 0 |
06 Jun 2011
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#9 | | Windows 7 Ultimate x64 SP1 Cheshire, United Kingdom |
Event ID 1033 is usually a failed installation of sorts, but with extension msvcr80.dll, I'm guessing that it's something to do with the latest .net framework not installed. Have you tried to update to .net framework 4? http://www.microsoft.com/downloads/e...5-b386f32c0992 | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64 SP1 CPU Intel Q6600 @ 2.6Ghz Motherboard Evga NF78-CK-132-A 3-Way SLI Memory 4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15 Graphics Card EVGA 560 GTX SC FTW 1GB Sound Card Realtek HD 7.1 Audio, Plantronics GameCom780 7.1 Headset Monitor(s) Displays Dell S2409W 16:9, HDMi, DVI & VGA Screen Resolution 1920 x 1080 Keyboard Logitech generic keyboard Mouse Razor Lachesis Banshee V2 Blue, 4000DPI PSU Xigmatek 750W Quad sli quad core 80% eff Case Antec 900 Gaming Case Cooling Zalman CNPS9700-NT NVIDIA Tritium Hard Drives Samsung 7200rpm 250Gb SATA
Samsung 7200rpm 750Gb SATA
WD 7200rpm 1TB SCSI SATA Internet Speed 120Mb Virgin Media Fibre Optic Other Info Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar |
06 Jun 2011
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#10 | | |
I had .net framework 4, but I repaired it to its original state anyway. Still received the same error. | My System Specs | | OS Windows 7 ultimate x64 CPU Intel i7 960 Motherboard Gigabyte ga-x58a-ud7 Memory 6 gb tripple channel Graphics Card Sapphire Radeon HD 6950 Sound Card onboard Monitor(s) Displays HP w2338h Case HAF Cooler Master Cooling liquid cooled processor, fans for casing. Hard Drives 2 hard drives, 1 tb each, raid 0 Dragon Age 2 Has Stopped Working... problems? All times are GMT -5. The time now is 07:35 PM. | |