multiple reasons I suppose...
1.- you did not install the game with elevated admin rights
2.- you did not install directx when prompted... some old games will ask you to do so but we decline thinking that our directx is newer.
3.- you may have old or corrupted audio and video drivers... even if you recently updated those, if you installed the game and you get that, they could have gotten corrupted.
what I would try...
Uninstall game completely, restart and install game again, if ask for installation of DirectX, do so, download audio and video drivers direct from manufacturer and not Windows Update.
Restart PC, install drivers restarting each time if asked... try game again.