Dungeon Siege III (Steam)

bug67

Hazard Avoidance
So, I purchased Dungeon Siege and Dungeon Siege II through the Steam client as a pre-purchase for Dungeon Siege III. When DS III was released, I downloaded it. However, when I try to install it, it hangs on the following message:

Performing first time setup...

Installing: DirectX Redist Package (2 of 2)

All the other Steam games I have (Dungeon Siege I & II and Mass Effect) installed and work flawlessly. All anti-virus software was disabled during install to no affect.

Any ideas?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
Ive had a install hang like this once before.
Same thing, but for me it was the step when Fable 3 was trying to install GFWL and it just froze there.



At any count, I just cancelled the install, exited & restarted Steam. Then it installed just fine.

May be worth trying, or even restart your PC then try again.
 

My Computer

Computer Manufacturer/Model Number
Custom (Self Build)
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 2700k
Motherboard
eVGA P67 SLI
Memory
8GB Mushkin Redline Ridgebacks @1866
Graphics Card(s)
EVGA GTX570 SC
Sound Card
XiFi Titanium HD
Monitor(s) Displays
LG W2453V
Screen Resolution
1920x1080
Hard Drives
Intel 320 80GB -- Intel X25-V 40GB --WD Black 1TB x2 -- WD Blue 640GB
PSU
Seasonic x750
Case
Corsair 600T SE White
Cooling
eVGA Superclocked CPU Cooler
Keyboard
Saitek Cyborg
Antivirus
Kaspersky
Browser
IE
Other Info
LG BD/DVD
Naw, not working. :(
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
Hmmm .. not sure. Never had one hang up with the DirectX part.
Perhaps give it a bit longer? How long have you let it sit at that step?
 

My Computer

Computer Manufacturer/Model Number
Custom (Self Build)
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 2700k
Motherboard
eVGA P67 SLI
Memory
8GB Mushkin Redline Ridgebacks @1866
Graphics Card(s)
EVGA GTX570 SC
Sound Card
XiFi Titanium HD
Monitor(s) Displays
LG W2453V
Screen Resolution
1920x1080
Hard Drives
Intel 320 80GB -- Intel X25-V 40GB --WD Black 1TB x2 -- WD Blue 640GB
PSU
Seasonic x750
Case
Corsair 600T SE White
Cooling
eVGA Superclocked CPU Cooler
Keyboard
Saitek Cyborg
Antivirus
Kaspersky
Browser
IE
Other Info
LG BD/DVD
At least 1/2 an hour
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
This may be the same issue I am having with Microsoft Download servers just not responding to any downloads, including DX, WLE, IE10, C++ etc.

Go to a Microsoft Downloads Center and try to download something yourself. If the servers don't respond and you don't get your download, I'm afraid there's nothing much you can do but wait and try again (and again again, yes :( )
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium x64
CPU
Intel Core i5 2500K
Motherboard
MSI MS-7750
Memory
8GB DDR3
Graphics Card(s)
nVidia GeForce GTX650 Ti BOOST
Sound Card
Realtek
Monitor(s) Displays
21' Philips
Screen Resolution
Full HD
Hard Drives
1TB
PSU
500W
OK. I tried re-installing by booting Windows into Safe mode. The game appeared to complete the install. However, now back in regular mode, The game is failing to launch and I am getting the following:

Dungeon Siege III failed to start (error code 51)

If I can't get this to run, how do I get my money back from Steam so I can go buy a hard copy of this?
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
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