steamapps folder reads 0 bytes, undeletable


  1. hindenburg
    Posts : 2
    windows 7 ultimate x64
       New #1

    steamapps folder reads 0 bytes, undeletable


    I've been having trouble with my Steam lately, connection problems that I traced to a problem with my steamapps folder in the main Steam directory. I've found so far that though I can still rename the folder, I'm unable to move it or open it. And when I try to delete it, I receive a message saying that the drive is not ready for use. When I do it from the explorer window it says that the destination does not exist. Also, whenever I attempt to interact with it, the windows explorer window I'm interacting with it through stops responding temporarily. Right now the only thing I know about the folder is that it currently reading at 0 bytes. This is definitely wrong, as I have about 40GB of games in that folder. I really need to get this folder deleted because it is taking a significant amount of space on my disk.

    Any and all help is appreciated. If I need to provide more information just let me know.
      My Computer
    Quote Quote

  3. sygnus21
    Posts : 7,683
    Windows 10 Pro
       New #2

    Do you have permission to install programs on the PC - do you have admin rights??? It could be a permissions problem.

    14 – Permissions – For various reasons Windows security features may limit permissions to folders or drives. If you’re having issues starting or saving games, check to make sure your user name is included in the "Security" tab and has full read/write permission for the game’s folder(s). Requires Admin rights! See Tutorial on Sharing and Permissions – If you don’t want/need to share the folder just do steps 1-7
    It could also be a firewall problem. See tip 14 here: Tips on Troubleshooting Game Issues for further explaination. Also see tip 11.

    Let me know.
      My Computer
    Quote Quote

  4. hindenburg
    Posts : 2
    windows 7 ultimate x64
    Thread Starter
       New #3

    I do have admin rights, and my firewall is definitely allowing steam to connect. On a whim I reinstalled steam in another location, and it works fine. Problem is that the folder is still taking up space. Anyone have any suggestions for deleting it?

    EDIT* Alright, I've solved it the hard way. I removed everything I wanted to keep to a safe location, and I simply decided to format the volume(external device, don't worry). Thanks for the help.
    Last edited by hindenburg; 01 Sep 2011 at 11:01.
      My Computer
    Quote Quote

 

  Related Discussions
Hello guys, something strange has happened after updating a computer which was restarted after having been unused for some months. After the first update i rebooted the pc and it showed in the 'my computer folder' a device with 0 bytes free and occupied, which cannot be accessed , what has happened...
Undeletable folder
in Performance & Maintenance

I didn't really have a clue which forum to post this in - so feel free to move it if necessary! Win7 Home Premium Folder "D:\new vms" has a number of subfolders - one of which is "Win 8", which is apparently empty. Somehow I have managed to lose control of that subfolder - and can do...
Undeletable Folder.
in General Discussion

Hello guys i have an undeletable folder on my Desktop . I just cant delete it i tried some programs but they say that the folder doesn't have any problem. What to do . It is stuck on my screen i hate it :cry: :P . If you can help me Thank you Very Very much ;) . I forgot to post the pic :...
Undeletable Folder
in General Discussion

Hi all. Recently I did a fresh install of Windows 7 Ultimate (not an upgrade). It's a hard drive that had already had Win 7 Ultimate on it, but I had run into some snafus, so I just re-installed fresh. As you probably already know, Windows 7 detects previous Windows installations and puts...
Hello Everyone, There is a folder on my data key that was created at the same time as 18 others in February that will not delete! The key is 1.8 GB in size; however, the folder in question is showing in the properties window as 135GB with 129 files? The folder is absolutely empty and it...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 00:17.
Find Us