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Windows 7: Unhandled Exception c0000005 at address 006f6330

10 Sep 2011   #1

Windows 7 32 Bit
 
 
Unhandled Exception c0000005 at address 006f6330

I have installed GTA Vice city on my PC, But it is not running ,When i start the game black screen appears and nothing happens, i have reinstalled it, before it was showing message that mss32.dll is missing , i replaced it with the new one ,now it showing "Unhandled exception c0000005 at address 006f6330 ". Please any one help me about this .

My System SpecsSystem Spec
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10 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Shivam1 View Post
I have installed GTA Vice city on my PC, But it is not running ,When i start the game black screen appears and nothing happens, i have reinstalled it, before it was showing message that mss32.dll is missing , i replaced it with the new one ,now it showing "Unhandled exception c0000005 at address 006f6330 ". Please any one help me about this .

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
10 Sep 2011   #3

Windows 7 32 Bit
 
 
Minidump

Hello there here is the zip file of Minidump File ,


Attached Files
File Type: zip 031711-18423-01.zip (1.39 MB, 723 views)
My System SpecsSystem Spec
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10 Sep 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Shivam1 View Post
Hello there here is the zip file of Minidump File ,
The most recent DMP in your upload is from March 2011 and hence useless. You have any newer ones?
My System SpecsSystem Spec
10 Sep 2011   #5

Windows 7 32 Bit
 
 
No

No I don't have the new once
My System SpecsSystem Spec
11 Sep 2011   #6

Windows 7 32 Bit
 
 
Error Ail Stream

When i start GTA from games menu it shows black screen for a while and then error "Unhandled Exception c0000005 at address 006f6330" appears & when i start it from desktop it shows "Error Ail_set_stream_volume@8 could not be located in the dynamic link library mss32.dll". Help me
My System SpecsSystem Spec
11 Sep 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Shivam1 View Post
No I don't have the new once

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
11 Sep 2011   #8

Windows 7 32 Bit
 
 

I Have Downloaded The Copy of Memtest and tried to burn it but it says Invalid Disk Image .I Have done what you said in second step which was checkking driver verifier , After i enable driver verifier and run gta vice city the green becomes wide and when i press enter there was a message , "gta vice city has stopped working" .But this game was running before and also one wrestling game is also installed on my pc and its running smoothely. Please help me
My System SpecsSystem Spec
11 Sep 2011   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Shivam1 View Post
I Have Downloaded The Copy of Memtest and tried to burn it but it says Invalid Disk Image .I Have done what you said in second step which was checkking driver verifier , After i enable driver verifier and run gta vice city the green becomes wide and when i press enter there was a message , "gta vice city has stopped working" .But this game was running before and also one wrestling game is also installed on my pc and its running smoothely. Please help me
Memtest needs to be booted from and if it says invalid disk your burn probably was at fault

Verifier needs to be run until it crashes. When it crashes info is saved that will tell us why
My System SpecsSystem Spec
17 Sep 2011   #10

Windows 7 32 Bit
 
 
Any other Way

Hello
Is there any other way to do this. I am totally upset .Other games are running well then why not this , Please help me
My System SpecsSystem Spec
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 Unhandled Exception c0000005 at address 006f6330





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