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Windows 7: getting an error : "d3d9.dll is missing"

23 Sep 2011   #1
Sunimar

Windows 7 Ultimate
 
 
getting an error : "d3d9.dll is missing"

Hello Friends,

I've been getting an error : "d3d9.dll is missing" while trying to run/play CivCity Rome (Civilisation City Rome). Following are the screenshots of the error, dxdiag result, resolution that i tried.

This is the error message while trying to run the CivCityRome.exe file. I also tried = Right Click > Select "Take Ownership" from Context Menu > Run as Administrator
from Context Menu. Still getting same error.

getting an error : "d3d9.dll is missing"-1.jpg

So i tried to identify the version of DirectX update installed on computer since its been a longtime. Run > dxdiag > enter. Here is the result of the search. I'm using DirectX 11 version & not sure if i have to downgrade it???

getting an error : "d3d9.dll is missing"-2.jpg
Note: This also has my comps specification.

Here is the GPU details:

getting an error : "d3d9.dll is missing"-3.jpg

I also downloaded d3d9.dll from a website & here 1 can see that existing file on my pc is latest while the update is an old update.

getting an error : "d3d9.dll is missing"-4.jpg

So, i need help with identifying the steps to resolve this error.




My System SpecsSystem Spec
.
23 Sep 2011   #2
Schroff87

7 ultimate x64
 
 

My System SpecsSystem Spec
23 Sep 2011   #3
Sunimar

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Schroff87 View Post

Thank you Buddy...will try it!
My System SpecsSystem Spec
.

05 Oct 2011   #4
hybridfan

Windows 7 Home Premium (64 bit)
 
 

Even though you have Windows 7 and DX11 by default you need to still install DX9 updates weird huh
My System SpecsSystem Spec
09 Oct 2011   #5
Sunimar

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by hybridfan View Post
Even though you have Windows 7 and DX11 by default you need to still install DX9 updates weird huh
Well the updates didn't resolve this issue...still getting the same error....
My System SpecsSystem Spec
10 Oct 2011   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

For starters try running a legit version of the game and not a pirated copy.

getting an error : "d3d9.dll is missing"-1.jpg

Till then we can't help you.


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 getting an error : "d3d9.dll is missing"




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