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Windows 7: NFS: Hot Pursuit Install Fail. Why??

14 Oct 2011   #1

Windows 7 64 Home Premium
 
 
NFS: Hot Pursuit Install Fail. Why??

Hey all.
Ok, so I'm back again and at the mercy of this forum. I really hope I can get some help with this one as I'm completely stuck and have been trying for over 2 hours now to try and solve it.
Basically, I am trying to install NFS: Hot Pursuit and when it gets to the installing DirectX screen it doesnít progress any further. The disc will spin up and hit full speed and at this point you are expecting the progress bar to start filling up and the install to take place.
However, that is not the case here. What happens is that the disc will stay at full speed for like 5 mins and then will eventually spin down and rest for say 3 mins. Then, the procedure will start again. Oh, and as for the progress bar? Does tiddly squat. It just sits there and you see an empty space and nothing happens. The disc will happily spin for all eternity and will only stop when you have obviously ran out of patience (trust me I managed to make 2 brews and nip out to a mates for an hour and came back Ė still nothing) and manually stop the installation.
What makes me laugh and is a joke is that simply pressing our friend the little red X does nothing either. Oh no, it wants to sit there and annoy you by purposefully showing you that it is not installing your game. You have to use Task Manager to kill it and even then you have to encourage it with 25+ clicks. I always get past the Serial Number screen so itís not like itís having a problem authenticating my copy and it is definitely not a hardware fault.
What is annoying me is the fact that in XP (and I still have it on my slave drive by the way) this game both installed fine and plays well. I could go play it now if I wanted but that is just the point, Iíd be in XP 32 bit and not Win 7. Before you ask as well whilst itís fresh in my mind, I have the lasts drivers and that is for every piece of hardware that my system comprises including my GPU and I havenít changed anything at all. I simply let it update to the max when I first installed it and have recently ran an update just to confirm what I already know, that I am up to date with everything.
My internet connection is fine too and I just canít get my head around the fact that Iíve seen this very same screen (installing DirectX) on practically every game Iíve installed and it usually whizzes by no trouble. Not much strain on a PC is it to install a game. I mean come on, NFS?? J
Why then, is an O/S such as Windows 7 that is supposed to be far superior in every way to those that stood before it, be struggling to even install a game? Iím sorry that it sounds like Iím having a rant but please see it from my side. The whole reason I put Windows 7 on was to see an improvement in my systems performance and to also see an improvement in games. I wanted to see physically what 64 bit was like (never experienced it) and speed my system up.
This far I am not impressed. I have had it running for the third day now and I donít remember having these sorts of problems with XP.
Whatís going on?
Thanks all for reading.
Sparky 05084


My System SpecsSystem Spec
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14 Oct 2011   #2

Windows 7 Ultimate x64 SP1
 
 

this is a known issue, it's your firewall blocking the program from contacting the activation server, temporarily disable your antivirus and realtime protection until the install starts, it should work after this.
My System SpecsSystem Spec
14 Oct 2011   #3

Windows 7 64 Home Premium
 
 

Quote   Quote: Originally Posted by MrNeeds View Post
this is a known issue, it's your firewall blocking the program from contacting the activation server, temporarily disable your antivirus and realtime protection until the install starts, it should work after this.
As I said in my post, It gets past the installation part of the core components as I succsefully enter the serial code and it stops at "installing DirectX" screen. This should not happen and everytime I quit the install (due to simply giving up out of frustration) I have to re enter the serial code each time. I am told it is accepted and the install does continue like you say but then just halts.

It managed to install Crysis 2 and that very same screen popped up but was gone in less than a minute as it installed. I appreciate your reply but that is not the solution I am looking for. I have by the way tried it though but only to confirm what I already know; Disabling my Antivirus/Firewall does nothing and the install still hangs.
My System SpecsSystem Spec
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14 Oct 2011   #4

Windows 7 Ultimate x64 SP1
 
 

have you tried running the installer as an adminstrator? or setting it to xp mode?
My System SpecsSystem Spec
14 Oct 2011   #5

Windows 7 Professional SP1 32-bit
 
 

Well, that's simple. Windows 7 is a major change from XP and you're trying to install a game that was made long before 7. You pretty much have to expect problems like this, not just assume that "because it's Windows 7, everything will run better."
This is where Windows' compatibility mode kicks in. Try running the game installation in XP compatibility mode.
My System SpecsSystem Spec
14 Oct 2011   #6

Windows 7 64 Home Premium
 
 

Quote   Quote: Originally Posted by Corazon View Post
You pretty much have to expect problems like this, not just assume that "because it's Windows 7, everything will run better."
Fair point mate. just a little ticked off because up to now I've had nothing but problems. By the way, installing games is only one of a number of issues that I'm dealing with now. Perhaps it is time to consider a new PC as I really do wonder sometimes if my mobo just doesn't like Win 7.

Incidentally, for future reference could you please tell me how to run an install such as a game in XP compatability mode or Adminstrator mode. Cheers.
My System SpecsSystem Spec
14 Oct 2011   #7

Windows 7 Ultimate x64 SP1
 
 

just right click the setup.exe file and select run as administrator.

for compatibility mode right click and select properties, then choose compatibility tab and choose xp service pack 3
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My System SpecsSystem Spec
14 Oct 2011   #8

Windows 7 64 Home Premium
 
 

Cheers all for the replies and advice. Ok, a strange one this and you will no doubt be suprised to hear that I didn't need to run it as administrator or in XP compatibility.

I just started the whole install process again and it just.....well.....installed.

It did the whole DirectX procedure and then patched the game then I launched it and it seems ok (up to now).

Even recognised my Subsonic Wireless controller and let me set it up which is good as I did need to download the drivers in XP. Perhaps my faith may yet be restored with Windows 7.

Now, I have the task of transferring my save data from XP to the install folder in Win 7. I think if I put it in a pen drive or something and copy it over to the game folder then I won't have to start all over again (70% Career progress).

Any ideas guys?
My System SpecsSystem Spec
15 Oct 2011   #9

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by sparky05084 View Post
Cheers all for the replies and advice. Ok, a strange one this and you will no doubt be suprised to hear that I didn't need to run it as administrator or in XP compatibility.

I just started the whole install process again and it just.....well.....installed.

It did the whole DirectX procedure and then patched the game then I launched it and it seems ok (up to now).

Even recognised my Subsonic Wireless controller and let me set it up which is good as I did need to download the drivers in XP. Perhaps my faith may yet be restored with Windows 7.

Now, I have the task of transferring my save data from XP to the install folder in Win 7. I think if I put it in a pen drive or something and copy it over to the game folder then I won't have to start all over again (70% Career progress).

Any ideas guys?
Didn't you say that XP was on a slave drive on the same system?

just copy it over to the install folder by navigating to it from computer
My System SpecsSystem Spec
15 Oct 2011   #10

Windows 7 64 Home Premium
 
 

I would happily do that if it wasn't for the fact that I cannot locate where the actual "save files" or game progress folder is
My System SpecsSystem Spec
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