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Windows 7: Can't install Battlefield 3, DirectX Setup error: An internal error oc


26 Oct 2011   #1

Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
 
 
Can't install Battlefield 3, DirectX Setup error: An internal error oc

I am trying to install Battlefield 3 and I get a "DirectX Setup error: An internal error occurred." I tried using DirectX End-User Runtime Web Installer and I get a second error "An internal system error occurred. Please refer to DXError.log and DirecX.log in your Windows folder to determine problem." I can't seem to figure it out, so I am hoping some of you smart folks out there can help me out. My system exceeds the recommended requirements for the game.

Win 7 64bit Ultimate SP1
i7 2600K cpu
16 Gb memory
ASUS GTX 570 graphics card (just updated drivers)

I've attached some files that will hopefully help you out.

Thank you



Attached Images
  
Attached Files
File Type: txt DxDiag.txt (43.3 KB, 318 views)
File Type: log DXError.log (10.1 KB, 236 views)
File Type: log DirectX.log (458.8 KB, 246 views)
My System SpecsSystem Spec
.

27 Oct 2011   #2

Windows 7 Home Premium x64
 
 

Perhaps the DX setup file in the gamedir is damaged. Did you try downloading a new installer from Microsoft?

EDIT: here
Download Details - Microsoft Download Center - DirectX End-User Runtime
My System SpecsSystem Spec
27 Oct 2011   #3

Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
 
 
Game issue

Found out its possibly a game issue. Working on the EA forums now. Thanks for your help.
My System SpecsSystem Spec
.


06 Nov 2011   #4

Windows 7 ultimate, 32 bit
 
 

I have problem also rdrnr74Can't install Battlefield 3, DirectX Setup error: An internal error oc
I am trying to install Battlefield 3 and I get a "DirectX Setup error: An internal error occurred." I tried using DirectX End-User Runtime Web Installer and I get a second error "An internal system error occurred. Please refer to DXError.log and DirecX.log in your Windows folder to determine problem." I can't seem to figure it out, so I am hoping some of you smart folks out there can help me out. My system exceeds the recommended requirements for the game.

Win 7 64bit Ultimate SP1
i7 2600K cpu
16 Gb memory
ASUS GTX 570 graphics card (just updated drivers)

I've attached some files that will hopefully help you out.

Thank you
Attached Thumbnails

Attached Files
DxDiag.txt (43.3 KB, 33 views)
DXError.log (10.1 KB, 30 views)
DirectX.log (458.8 KB, 30 views)

how solve this problem guys ??? help me please. I really would like play battlefield 3 !
My System SpecsSystem Spec
24 Nov 2011   #5

Windows 7 Ultimate x64
 
 

Same problem here, but found solution. I don't know when you're getting the error.
Here the installation reached 100% and then gave the error.

As you get the error: Just remove the dvd and click on install again.
This worked for me.
It probably downloads the dx files from the internet that way.

Hope it works for you.

Greetings,
Neel
My System SpecsSystem Spec
23 Nov 2013   #6

WINDOW 7 HOME BASIC x64
 
 

where do u put this
fileDxDiag.txt (43.3 KB, 33 views)
DXError.log (10.1 KB, 30 views)
DirectX.log (458.8 KB, 30 views)
My System SpecsSystem Spec
Reply

 Can't install Battlefield 3, DirectX Setup error: An internal error oc




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