Windows 7: The Sims 2 help

I have tried to install Sims 2 on my computer, and when I am going to start the game
It will not work.

I need help with it


I checked on this site systemrequirementslab.com and saw if this laptop was compatible with Sims 2. and yes it was, It stood that it was compatible with Windows 7

Does any sort of message pop up? If so, please take a screenshot and post back.

huh, message pop-up?

It stands, click the bar to see bigger image, it's not a pop-up

It's a picture from systemrequirementslab.com

Sorry, I mean when you start the game what happens exactly? Does the game crash? Is there an error message that comes up? Does the screen go black? Does the computer restart/shut down?

Also, you may want to re-upload that screenshot with the first tab blacked out. Your email can be seen and that' not something you want spammers to get a hold of.

It doesn't start at all

Did you download the updated installer?

You need the Windows 7 Updates first.
You can install the updates from here:
TheSims2.com - Updates
Expansion add-on packs, most be install in order, Pack 1, pack 2 etc.

If theog's suggestion above does not work, try reinstalling the game.

Also navigate to:
C:\Users\USERNAME\Documents

And see if there's a folder called EA Sports/Sims 2.