not able to run age of empire 3 in window 7 ultimate 32 bit

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  1. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #11

    Hello Michael, and welcome to Sevenforums!

    It is usually best to start your own thread up in a forum, but I will try to help you if I can.

    Go to this website and make sure you have all the drivers installed: ASUSTeK Computer Inc. - Notebooks- ASUS K40IJ
    Remove previous ones first if you have them (but keep the wireless driver until after you've finished downloading the newer wireless software because you will lose internet connection if you uninstall the driver).

    Make sure you have all windows updates installed

    after all that, restart the computer and try again.

    What antivirus are you running? It doesn't happen to be McAfee, does it?
      My Computer
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  3. michael helmi
    Posts : 6
    Windows 7 Ultimate x86
       New #12

    Hello Dustsailor,
    thanks for your reply,
    I'm now trying to update drivers I have,
    I'm not using wireless now...using cable.(DSL)
    next time I will do on my own thread..

    antivirus, I'm using Norton 360 Premier..is it OK or what ?

    regards,
    Michael Helmi:)
      My Computer
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  4. michael helmi
    Posts : 6
    Windows 7 Ultimate x86
       New #13

    By the way Dustsailor,
    there are many Drivers links You've given to me,
    which drivers should I download and install ?

    EMI and Safety (6)

    BIOS (8)

    Chipset (1)

    ATK (5)

    AUDIO (2)

    VGA (2)

    LAN (1)

    Card Reader (1)

    TouchPad (2)

    Utilities (29)

    Wireless (5)

    BlueTooth (3)

    Camera (4)

    Others (4)

    Manual (37)


    Im looking forward from You.:)
    thanks you


    warmest regards,
    Michael Helmi
      My Computer
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  6. michael helmi
    Posts : 6
    Windows 7 Ultimate x86
       New #14

    Dear Dustsailor,
    my drivers is all newer than drivers @ASUS link you gave,
    so ?
    is there any other solution for my problem ?
    thanks a lot



    regards,
    Michael Helmi
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  7. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #15

    Michael, you only have the bare minimum when it comes to graphics cards. I am not sure if it can handle the game, but I could be wrong here.

    Did you visit the Device Manager and see if there were any exclaimation marks near drivers? If so, you will need to update those drivers (can right click driver, and click update, and have it search online).

    Do you have all windows updates installed? After the installation, are you able to get to the main menu for AoEIII? If you can, you will be able to update the game from that menu (I believe), which you should do.

    Restart the computer and try again.

    Other than this, I am not sure what may be wrong. You might start your own thread and ask this question again, or search online for others who may have similar trouble.
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  8. michael helmi
    Posts : 6
    Windows 7 Ultimate x86
       New #16

    Dear Dustsailor,
    thank you for your kindness giving attention for my problem.
    I once installed this game and work properly on my ASUS Laptop when I used Windows 7 Professional x86,
    but for one reason , I uninstalled it. i've finished the game.

    Now, Im using windows 7 ultimate x86,
    and I really miss the game ,,,n' want to play the game badly,
    I have all windows update installed.
    but still,
    I cant install it with problem "1608 : unable to create install driver instance"

    when I read the compability mode for windows 7,
    there is named Age of Empire 3 Gold compatible with windows 7 ultimate x86,
    I've donwloaded,
    but still..I find the same problem.

    i feel desperate with the problem.
    so please help.

    I will do your suggestion for writing the problem as a new thread up to the forum.

    thank you,
    regards.
    Michael Helmi
      My Computer
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  10. michael helmi
    Posts : 6
    Windows 7 Ultimate x86
       New #17

    Dear Dust sailor,
    I'm following your suggestion making my own thread,
    but I received staff note that I made "rule violation" said : This is a friendly reminder to stop creating multiple threads on the same issue. You need to keep all of this in your original thread below instead.

    I don't understand why..I'm newcomer...
    whats wrong with my thread ??

    thanks


    regards,
    michael helmi
      My Computer
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  11. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #18

    Hi mike,

    I am not sure myself, but if they want you to keep using this thread, then that's what I'd do.

    I can try and help some more, but I'm not sure what that error actually is. aside from googling it,

    try going back to the top of this thread and making sure you tried everything suggested. Just to get this straight, are you having trouble installing the game or running it? If installing, then are you having trouble installing anything else? Or is it currently installed?

    - While we wait around for someone who may know more about this error than I do, I will try and troubleshoot some more with you.
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