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#11
Hello Michael, and welcome to Sevenforums!
It is usually best to start your own thread up in a forum, but I will try to help you if I can.
Go to this website and make sure you have all the drivers installed: ASUSTeK Computer Inc. - Notebooks- ASUS K40IJ
Remove previous ones first if you have them (but keep the wireless driver until after you've finished downloading the newer wireless software because you will lose internet connection if you uninstall the driver).
Make sure you have all windows updates installed
after all that, restart the computer and try again.
What antivirus are you running? It doesn't happen to be McAfee, does it?