Windows 7 - "The Sims 3 has stopped working" - constant crashing.

I bought The Sims 3 years ago, worked fine. I then bought World Adventures and Late Night and again, worked fine. I then got Pets for Christmas, was working fine until about a week ago when it froze every so often when i went to the map view, i would then have to press the desktop button and the message "The Sims 3 has stoppe working" would appear... un-installed all of the games and reinstalled them, didn't work. Then started freezing, during game play as well, unistalled them again and reinstalled - again no luck. I have turned off all the DEP on the exe files of every game, still no luck.

I have tried trouble shooting all the games and no luck there.

I have:
HP Pavilion dv6 Notebook PC
Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Installed Memory: 3.00 GB (2.86 GB usable)
64-bit Operating System
Windows 7

Thank you so much for any help given, I just want to get back to normal game play!!

Libby

So this is on a laptop? I mean, that could be it. The machine is not strong enough to play it, and it crashes. It likely hardware issues and not the game at all. You should also make sure all the game are fully updated and that you update your video drivers.

Have you got the latest updates for the games?

Hi! Thanks for quick replies!

Yes this is on a laptop, it's a new laptop so i don't see why it wouldn't support it and i think i've updated my video cards, could you please tell me how to do this just in case?
It worked fine for years and yes i have all the updates!

thanks so much

You might need to lower the in game settings to something different. Since you installed expansion packs your computer might be running out of memory.

Also do you know what kind of video card you have?

He has the ones integrated on the cpu, its probably Intel 3000 graphics. just lower your setting on the Sims, so it doesn't overheat and crash on you.