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Windows 7: Test Drive Unlimited 2 Blue screen of death

17 Feb 2012   #1
xclavex

Windows 7 Home 64 bit
 
 
Test Drive Unlimited 2 Blue screen of death

Hello, I am having a frustrating issue with TDU2. I don't understand what could be causing this crash. It seems to happen at random; sometimes I can play the game for an hour, other times only a few minutes. I recently changed video cards from an eVGA Geforce 260 GTX over to an ATI Radeon 6870. I never had this issue with the Geforce card, but now this issue has popped up twice already in as many days. Could the new card be causing these screwups? I have the dump of the error message, I don't know how to make sense of it though.


Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007B36F04
BCP3: FFFFF88006DA8998
BCP4: FFFFF88006DA81F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021712-28407-01.dmp
C:\Users\Me\AppData\Local\Temp\WER-34351-0.sysdata.xml

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Please help


My System SpecsSystem Spec
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17 Feb 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
17 Feb 2012   #3
xclavex

Windows 7 Home 64 bit
 
 

Here is the dump file, and no I am not overclocking a single thing.


Attached Files
File Type: zip 021712-28407-01.zip (18.7 KB, 17 views)
My System SpecsSystem Spec
.

18 Feb 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by xclavex View Post
Here is the dump file, and no I am not overclocking a single thing.
Oops!
The DMP'S you uploaded were corrupt!


It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.


My System SpecsSystem Spec
21 Feb 2012   #5
xclavex

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Quote   Quote: Originally Posted by xclavex View Post
Here is the dump file, and no I am not overclocking a single thing.
Oops!
The DMP'S you uploaded were corrupt!


It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.


Ok the crash happened again, here is the new .dmp file.


Attached Files
File Type: zip 022112-23150-01.zip (18.7 KB, 12 views)
My System SpecsSystem Spec
21 Feb 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

For the second time...

Oops!
The DMP you uploaded was corrupt!
My System SpecsSystem Spec
21 Feb 2012   #7
xclavex

Windows 7 Home 64 bit
 
 

I don't understand, I'm doing everything you told me to do.
My System SpecsSystem Spec
21 Feb 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Are you doing it this way?

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy this way > Right click the file > Sent to > Compressed {zipped} folder
My System SpecsSystem Spec
22 Feb 2012   #9
xclavex

Windows 7 Home 64 bit
 
 

And here it is one more time trying a different method.


Attached Files
File Type: zip 021712-28407-01 (2).zip (23.6 KB, 6 views)
My System SpecsSystem Spec
22 Feb 2012   #10
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

*In future > Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

Test Drive Unlimited 2 Blue screen of death-23-02-2012-7-48-46-am.png


My System SpecsSystem Spec
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 Test Drive Unlimited 2 Blue screen of death




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