Test Drive Unlimited 2 Blue screen of death

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  1. Posts : 8
    Windows 7 Home 64 bit
       #1

    Test Drive Unlimited 2 Blue screen of death


    Hello, I am having a frustrating issue with TDU2. I don't understand what could be causing this crash. It seems to happen at random; sometimes I can play the game for an hour, other times only a few minutes. I recently changed video cards from an eVGA Geforce 260 GTX over to an ATI Radeon 6870. I never had this issue with the Geforce card, but now this issue has popped up twice already in as many days. Could the new card be causing these screwups? I have the dump of the error message, I don't know how to make sense of it though.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88007B36F04
    BCP3: FFFFF88006DA8998
    BCP4: FFFFF88006DA81F0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\021712-28407-01.dmp
    C:\Users\Me\AppData\Local\Temp\WER-34351-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt
    Please help
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 8
    Windows 7 Home 64 bit
    Thread Starter
       #3

    Here is the dump file, and no I am not overclocking a single thing.
    Test Drive Unlimited 2 Blue screen of death Attached Files
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    xclavex said:
    Here is the dump file, and no I am not overclocking a single thing.
    Oops!
    The DMP'S you uploaded were corrupt!


    It is much easier to find patterns, etc, when there are more than one crash.

    We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.


      My Computer


  5. Posts : 8
    Windows 7 Home 64 bit
    Thread Starter
       #5

    JMH said:
    xclavex said:
    Here is the dump file, and no I am not overclocking a single thing.
    Oops!
    The DMP'S you uploaded were corrupt!


    It is much easier to find patterns, etc, when there are more than one crash.

    We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.


    Ok the crash happened again, here is the new .dmp file.
    Test Drive Unlimited 2 Blue screen of death Attached Files
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    For the second time...

    Oops!
    The DMP you uploaded was corrupt!
      My Computer


  7. Posts : 8
    Windows 7 Home 64 bit
    Thread Starter
       #7

    I don't understand, I'm doing everything you told me to do.
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8

    Are you doing it this way?

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy this way > Right click the file > Sent to > Compressed {zipped} folder
      My Computer


  9. Posts : 8
    Windows 7 Home 64 bit
    Thread Starter
       #9

    And here it is one more time trying a different method.
    Test Drive Unlimited 2 Blue screen of death Attached Files
      My Computer


  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #10

    *In future > Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

    Test Drive Unlimited 2 Blue screen of death-23-02-2012-7-48-46-am.png
    Last edited by JMH; 22 Feb 2012 at 23:56. Reason: Typo.
      My Computer


 
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