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Windows 7: Skyrim will not install (Steam)

02 Mar 2012   #11

Windows 7 Home Premium 64bit
 
 

yea, it should only take 5-20minutes depending on the amount needed to download and connection speed.

Im assuming the redistributable hangs as well if launched manually? You can find it in the Skyrim directory in the DirectX 10 folder. Just run the setup as Admin.
If that coniues to hang, Im not sure what to suggest. But it doesnt seem to be a issue with Steam or the game itself.


Have you tried running a sfc /scannow? And, what does your dxdiag show?

My System SpecsSystem Spec
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02 Mar 2012   #12

Windows 7 X64 Professional
 
 

The redistributable in the Steam folder wouldn't launch at all; even when running as admin.

I did notice my nVIDIA drivers were outdated so, I updated them to 295.73. I'm about to try the DirectX install again (as admin).

At this point, I have completely removed Steam and Skyrim but it's obvious (pretty obvious) it's a DirectX issue.

If the DirectX install doesn't go, I'll give the sfc /scannow a go I guess. This Windows instal is less than 2 weeks old.
My System SpecsSystem Spec
02 Mar 2012   #13

Windows 7 Home Premium 64bit
 
 

Good idea. I agree, and once we get this sorted out you should have no issues.

Also, make sure that Windows is up to date. Force a update check if you must, but it would be a good idea to cover all basis.
As long as your running 285.62 or newer driver you should be good to go on that part.
My System SpecsSystem Spec
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02 Mar 2012   #14

Windows 7 X64 Professional
 
 

OK. The DirectX installer hung again at the exact same spot after another 30 minute go. I'm having to force quit the installer (via Task Manager) because the "cancel" button is grayed out and un-selectable.

I checked for Windows updates. Windows is up to date.

My next step is to run sfc /scannow. However, my trouble shooting time allotment has run out for the moment and is going to have to resume later today. I'll be back. Again, thanks for the help.
My System SpecsSystem Spec
03 Mar 2012   #15

Windows 7 X64 Professional
 
 

OK. I ran sfc /scannow from a repair disk three times following this tutorial.

The first run came up with:
Quote:
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
The other two runs said:
Quote:
Windows Resource Protection did not find any integrity violations.
I have attached the "CBS.log" hoping it means something. When I was in the Windows\Logs folder, I noticed a DirectX log and a DXError log as well. Don't know if they would be of use or not. Let me know if they would and I'll attach them as well.
My System SpecsSystem Spec
03 Mar 2012   #16

Windows 7 Home Premium 64bit
 
 

Are you still having issues installing DirectX after it repaired the files?

Im not that great at interprettuing those logs.
I did notice alot of errors related to update .. but nothing I could immediately recognize as a directX problem or related to it.
Hopefully someone with more experience would be of more help there.
My System SpecsSystem Spec
03 Mar 2012   #17

Windows 7 X64 Professional
 
 

Just ran the DirectX installer, let it chew on for a while and it hung in the same place as it always does.
This time I've included the DirectX logs I was talking about.



Attached Files
File Type: zip DirectX.zip (27.5 KB, 8 views)
My System SpecsSystem Spec
03 Mar 2012   #18

Windows 7 Home Premium 64bit
 
 

Thats wierd. Same error at the same place .. Can not create file when it already exists.
It should just overwrite it ...

Honestly Im not sure how to get it to update, unless maybe you delete the file in question.


You may be able to delete the 2 files I mentioned earlier in the Steam folder to get the game to launch but ... think Id try to fix the DX issue.

Maybe someone else has seen this before and can offer some insight. Im a bit confused myself ..



I think at this point Id try deleting everything in the Temp folder, then doing a clean boot and try again.
Troubleshoot Application Conflicts by Performing a Clean Startup

Im not sure why it would throw that error as it should just overwrite it, so it almost seem to me something is interfering.
Another thought would maybe be try the full redistributable version. Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details

And maybe ... try disabling UAC temporarily. But you shouldn't need to do this.
My System SpecsSystem Spec
03 Mar 2012   #19

Windows 7 Home Premium x64 SP1
 
 

Try shutting down all of your logitech software before attempting to launch the game. Let it go through the DirectX install and launch the game (I know it sounds silly but apparently there are conflicts with some logitech software). I had the same problem with RAGE. Once it went through the install I restarted and everything was fine. Hopefully this will help you as well.
My System SpecsSystem Spec
03 Mar 2012   #20

Windows 7 X64 Professional
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
maybe you delete the file in question.
I don't know which one it is.
Quote:
You may be able to delete the 2 files I mentioned earlier in the Steam folder to get the game to launch but
I uninstalled Steam a long time ago because...
Quote:
think Id try to fix the DX issue.
I agree.
Quote:
I think at this point Id try deleting everything in the Temp folder
Before I do that, I just want to make sure it's completely safe. There's a LOT of stuff in there.
Quote:
I'll try this next.
Quote:
Another thought would maybe be try the full redistributable version. Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details
And then this.
My System SpecsSystem Spec
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 Skyrim will not install (Steam)




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