error code: 5006 0x8000ffff by uninstall the sims 3

cyclic · 10 Apr 2012

When all else fails, delete all the folders on the hard drive relating to SIMs 3, including in appdata and saves (probably under folders called EA), there will be a folder in program files (x86)\EA.

To complete the job, back up the registry first then open regedit and search from the top level for EA, if you have any other EA games you may have to be careful what you remove, but anything reletive to the Sims can be deleted (or just export elswhere for now).

Ultimately go to the program removal tool in control panel and try the ununstaller from there, if and I hope it does, say the programs uninstaller cannot be found, do you want it removed from the list, yes, yes. yes, oooooh yes!

Thats job done.
If you need further help doing any of the suggested, please post again I will point you in the right direction.

MikeVeenema · 10 Apr 2012

il try delete anything EA related to be sure il just have to reinstall godfather 2 ant simcity 4 i'l post again when it's done

MikeVeenema · 10 Apr 2012

sims is still dare ant i just can't find it not with the search tool or myself any idea how i can find it? ant the program removal tool still sad error code 5006 0x8000ffff

cyclic · 10 Apr 2012

If there is a shortcut to the game right click on it and select open file location, it will take you to the main directory. If you allowed it to install to it's default location it wil be in C:\Program files(x86) or C:\Program files for 32 bit\EAGames or just EA.

Have you removed any registry entries ?

Come on we'll do this.

MikeVeenema · 10 Apr 2012

ya i deleted the folder were my game was installed but i still get the error code ant how would the registry be called? i deleted everything with sims in the name

its dutch so you won't be able to read it

cyclic · 10 Apr 2012

From past experience it's probably better you don't touch the registry, if you're not sure what you delete or change, you can do irreparable damage.

I think I have reach the conclusion that you need to format and install your OS afresh.
When you think how long it takes to try to fix something like this, Windows install actually takes very little time. Even reinstalling the programs and gamed you want, you should be done in a couple or three hours.
That is my recommendation, I'm sorry the fixes didn't work for you, they have been verified by MS as do-able fixes for that error. Things don't always go to plan.

Hence the saying
To err is human, to really screw things up requires a computer !

MikeVeenema · 10 Apr 2012

tank you i will make a backup of my registry ant i will screw around it probably won't work so after that i will re install my os

MikeVeenema · 10 Apr 2012

somehow i came acros this ant it works if you have this problem with the sims 3 only that game folow this (after making a backup)

Delete the game files (in the default location):

1. Click the Start button and select My Computer.
2. Select the Local Disk (C:) drive folder.
3. Select the Program Files folder.
4. Select the Electronic Arts folder.
5. Right-click The Sims 3 folder and select Delete.

Backup the registry:

1. Hold down the Windows key and press R.
2. At the Run command, type in "regedit" (minus the quotes) and select OK.
3. Click on File and then Export...
4. Choose a location and name for the file; this will be your backup registry file.
5. Click Save.

Delete the registry keys:

1. Expand the HKEY_LOCAL_MACHINE folder.
2. Expand the SOFTWARE folder.
3. Expand the Electronic Arts folder.
4. Expand the Sims folder.
5. Right-click The Sims 3 folder and select Delete.
6. Collapse the Electronic Arts folder.
7. Expand the Sims folder.
8. Right-click The Sims 3 folder and select Delete.
9. Collapse the Sims folder.
10. Expand the Microsoft folder.
11. Expand the Windows folder.
12. Expand the CurrentVersion folder.
13. Expand the Uninstall folder.
14. Delete the following folder if it appears:
• {C05D8CDB-417D-4335-A38C-A0659EDFD6B8}
11. Collapse the Microsoft folder.
12. Expand the Classes folder.
13. Delete the following folders if they appear:
• .Sims3
• .Sims3Pack
• Sims3
• Sims3Pack

Delete the uninstall files:

1. Click the Start button and select My Computer.
2. Select the Local Disk (C:) drive folder.
3. Select the Program Files folder.
4. Select Tools, then Folder Options, then View, then select "Show hidden files and folders."
5. Select the InstallShield Installation Information folder.
6. Delete the following folder if it appears:
• {C05D8CDB-417D-4335-A38C-A0659EDFD6B8}

than go to the add/remove tool from windows delete sims 3 ant it should say: the programs uninstaller cannot be found, do you want it removed from the list? click yes

from here

stupid :)'s