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Windows 7: The Sims 3 Has Stopped Working.

21 Jun 2012   #1

Windows 7 Home Premium x64
 
 
The Sims 3 Has Stopped Working.

Hey guys.
I have had the Sims 3 and all expansions + stuff packs up to the Katy Perry one installed on my PC for about 3 days.
I have been playing fine until this morning when my game started to randomly close and say 'the sims 3 has stopped working' for no reason.

I have tried a LOT of solutions to fix this, and this is my last resort.

If anyone could tell me what was wrong with my game and how I can fix it that would be great

Heres my error message:


[Build info]
Application: Sims3
BuildTime: 2012-04-05-2131
BuildUser: codebuilder
BuildHost: SIMS-BUILD137
BuildConfig: Release
BuldVersion: 0.2.0.173
Commandline: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: SHAYSPC
Computer DNS name: ShaysPC
User name: Shay
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 3
Debugger present: noA
CPU count: 3
Processor type: x86
Processor level: 16
Processor revision: 515
Memory load: 79%
Total physical memory: 4095 Mb
Available physical memory: 837 Mb
Total page file memory: 8188 Mb
Available page file memory: 3572 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 1617 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.173

[Exception info]
date: 2012-06-21
time: 22.55.40
type: ACCESS_VIOLATION writing address 0x499dee30
address: 0x499dee30 <unknown module>

[Call stack]
§ìUt¯ìUtÝž
0x499dee30

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00d5db34

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00d64644

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00d658fe

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00c8bf1d

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x4a2b8a80

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x22300040

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x37c9d230

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x4b124c20

C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x22300bc8


[Stack data]
20e0aaf0 | 19 00 00 00 00 00 00 00 04 e5 12 24<34>db d5 00 | ...........$4... |
20e0ab00 | a0 57 d8 00 1c e5 12 24 e0 e9 95 35 0c e5 12 24 | .W.....$...5...$ |
20e0ab10 | 08 ae e0 20 2c e5 12 24 00 00 00 00 6c ab e0 20 | ... ,..$....l.. |
20e0ab20 | 00 00 00 00 08 ae e0 20 2c e5 12 24 04 ab e0 20 | ....... ,..$... |
20e0ab30 | cd da d5 00 38 ff e0 20 ff ff ff ff 30 32 43 56 | ....8.. ....02CV |
20e0ab40 | 00 00 00 00 98 17 32 22 01 00 00 00 d8 75 f7 70 | ......2".....u.p |
20e0ab50 | ac e4 12 24 54 ca f6 70 00 0f 11 24 00 fd e0 20 | ...$T..p...$... |
20e0ab60 | a0 ea 14 24 08 ae e0 20 30 ee 9d 49 e4 fc e0 20 | ...$... 0..I... |
20e0ab70 | 44 46 d6 00 08 ae e0 20 d8 ca f6 70 a0 57 d8 00 | DF..... ...p.W.. |
20e0ab80 | 00 00 00 00 40 59 0b 26 b0 ab e0 20 60 66 6a 2e | ....@Y.&... `fj. |
20e0ab90 | b4 2c 84 4a a4 2c 84 4a 00 00 00 00 b4 2c 84 4a | .,.J.,.J.....,.J |
20e0aba0 | fc 2c 84 4a 00 00 00 00 00 00 00 00 00 00 00 00 | .,.J............ |
20e0abb0 | d8 ab e0 20 80 b0 ad 35 64 2c 84 4a 00 00 00 00 | ... ...5d,.J.... |
20e0abc0 | 00 00 00 00 54 2c 84 4a b4 2c 84 4a 04 b1 ad 35 | ....T,.J.,.J...5 |
20e0abd0 | 00 00 00 00 00 00 00 00 00 ac e0 20 20 63 9f 23 | ........... c.# |
20e0abe0 | 8c 2c 84 4a 74 2c 84 4a 00 00 00 00 24 2c 84 4a | .,.Jt,.J....$,.J |
20e0abf0 | 84 2c 84 4a 00 00 00 00 00 00 00 00 00 00 00 00 | .,.J............ |
20e0ac00 | 28 ac e0 20 c0 f1 4e 30 cc 2b 84 4a 00 00 00 00 | (.. ..N0.+.J.... |
20e0ac10 | 00 00 00 00 bc 2b 84 4a fc 2b 84 4a 00 00 00 00 | .....+.J.+.J.... |
20e0ac20 | 00 00 00 00 00 00 00 00 50 ac e0 20 b0 6e 4e 30 | ........P.. .nN0 |
20e0ac30 | 94 2b 84 4a 00 00 00 00 00 00 00 00 8c 2b 84 4a | .+.J.........+.J |
20e0ac40 | bc 2b 84 4a b0 f2 4e 30 00 00 00 00 00 00 00 00 | .+.J..N0........ |
20e0ac50 | 78 ac e0 20 80 b0 ad 35 e4 2a 84 4a 00 00 00 00 | x.. ...5.*.J.... |
20e0ac60 | 00 00 00 00 d4 2a 84 4a 34 2b 84 4a 04 b1 ad 35 | .....*.J4+.J...5 |
20e0ac70 | 00 00 00 00 00 00 00 00 a0 ac e0 20 20 63 9f 23 | ........... c.# |
20e0ac80 | 0c 2b 84 4a f4 2a 84 4a 00 00 00 00 a4 2a 84 4a | .+.J.*.J.....*.J |
20e0ac90 | 04 2b 84 4a 00 00 00 00 00 00 00 00 00 00 00 00 | .+.J............ |
20e0aca0 | c8 ac e0 20 c0 f1 4e 30 4c 2a 84 4a 00 00 00 00 | ... ..N0L*.J.... |
20e0acb0 | 00 00 00 00 3c 2a 84 4a 7c 2a 84 4a 00 00 00 00 | ....<*.J|*.J.... |
20e0acc0 | 00 00 00 00 00 00 00 00 f0 ac e0 20 b0 6e 4e 30 | ........... .nN0 |
20e0acd0 | 14 2a 84 4a 00 00 00 00 00 00 00 00 0c 2a 84 4a | .*.J.........*.J |
20e0ace0 | 3c 2a 84 4a b0 f2 4e 30 00 00 00 00 00 00 00 00 | <*.J..N0........ |
20e0acf0 | 18 ad e0 20 88 7f ae 23 6c e7 12 24 00 00 00 00 | ... ...#l..$.... |

[Instruction data]
499dedb0 => DasmX86Dll.dll not found.

[Registers]
eip: 499dee30
eax: 499dee30
ebx: 00000000
ecx: 2412e51c
edx: 00d857a0
esi: 20e0ae08
edi: 260b5940
ebp: 20e0ab6c
efl: 00010206
esp: 20e0aafc

[Modules]
base 0x00400000 size 0x00dc6000 entry 0x00e8ac51 "TS3W.exe" "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x77070000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll"
base 0x74e20000 size 0x00110000 entry 0x74e332a3 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll"
base 0x76760000 size 0x00046000 entry 0x7676745a "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll"
base 0x729c0000 size 0x001c3000 entry 0x729c1a45 "d3d9.dll" "C:\Windows\system32\d3d9.dll"
base 0x752b0000 size 0x000ac000 entry 0x752ba472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll"
base 0x75270000 size 0x00019000 entry 0x75274975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll"
base 0x75750000 size 0x000f0000 entry 0x75760569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll"
base 0x74750000 size 0x00060000 entry 0x7476a3b3 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll"
base 0x74740000 size 0x0000c000 entry 0x747410e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll"
base 0x74be0000 size 0x00100000 entry 0x74bfae99 "USER32.dll" "C:\Windows\syswow64\USER32.dll"
base 0x75480000 size 0x00090000 entry 0x75496343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll"
base 0x752a0000 size 0x0000a000 entry 0x752a36a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll"
base 0x75360000 size 0x0009d000 entry 0x75393fd7 "USP10.dll" "C:\Windows\syswow64\USP10.dll"
base 0x747b0000 size 0x000a0000 entry 0x747c49e5 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll"
base 0x74520000 size 0x00009000 entry 0x74521220 "VERSION.dll" "C:\Windows\system32\VERSION.dll"
base 0x73190000 size 0x00006000 entry 0x731911f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll"
base 0x72ce0000 size 0x00013000 entry 0x72ce1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
base 0x01400000 size 0x00267000 entry 0x0161af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll"
base 0x6fc00000 size 0x000e7000 entry 0x6fc01771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
base 0x72190000 size 0x00006000 entry 0x72191250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
base 0x74a40000 size 0x0019d000 entry 0x74a417e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll"
base 0x76490000 size 0x00027000 entry 0x764958b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll"
base 0x74850000 size 0x0008f000 entry 0x74853fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll"
base 0x748e0000 size 0x0015c000 entry 0x7492ba3d "ole32.dll" "C:\Windows\syswow64\ole32.dll"
base 0x74df0000 size 0x00012000 entry 0x74df1441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll"
base 0x73bb0000 size 0x0001c000 entry 0x73bba431 "iphlpapi.dll" "C:\Windows\system32\iphlpapi.dll"
base 0x75290000 size 0x00006000 entry 0x75291782 "NSI.dll" "C:\Windows\syswow64\NSI.dll"
base 0x73ac0000 size 0x00007000 entry 0x73ac128d "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL"
base 0x74f30000 size 0x0011b000 entry 0x74f31735 "WININET.dll" "C:\Windows\syswow64\WININET.dll"
base 0x75210000 size 0x00057000 entry 0x75229ba6 "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll"
base 0x74de0000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\Windows\syswow64\Normaliz.dll"
base 0x75050000 size 0x001b8000 entry 0x751647f9 "iertutil.dll" "C:\Windows\syswow64\iertutil.dll"
base 0x75510000 size 0x00111000 entry 0x75511b29 "urlmon.dll" "C:\Windows\syswow64\urlmon.dll"
base 0x75840000 size 0x00c4a000 entry 0x758c15c1 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll"
base 0x745f0000 size 0x00087000 entry 0x74620dce "MSVCP80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVC P80.dll"
base 0x74540000 size 0x0009b000 entry 0x7454232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVC R80.dll"
base 0x765f0000 size 0x00060000 entry 0x7660158f "IMM32.dll" "C:\Windows\syswow64\IMM32.dll"
base 0x76520000 size 0x000cc000 entry 0x7652168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll"
base 0x626c0000 size 0x000eb000 entry 0x626c13ce "dbghelp.dll" "C:\Windows\system32\dbghelp.dll"
base 0x74e10000 size 0x00005000 entry 0x74e11438 "PSAPI.DLL" "C:\Windows\syswow64\PSAPI.DLL"
base 0x66fa0000 size 0x00011000 entry 0x66fa1300 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll"
base 0x63320000 size 0x00009000 entry 0x633215a6 "netutils.dll" "C:\Windows\system32\netutils.dll"
base 0x6c140000 size 0x00019000 entry 0x6c141319 "srvcli.dll" "C:\Windows\system32\srvcli.dll"
base 0x67630000 size 0x0000f000 entry 0x676312a1 "wkscli.dll" "C:\Windows\system32\wkscli.dll"
base 0x74da0000 size 0x00035000 entry 0x74da145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll"
base 0x6cbe0000 size 0x00072000 entry 0x6cbe1576 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll"
base 0x74370000 size 0x00032000 entry 0x743737f1 "WINMM.dll" "C:\Windows\system32\WINMM.dll"
base 0x72790000 size 0x00025000 entry 0x72792b71 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll"
base 0x72c60000 size 0x0004c000 entry 0x72c62c14 "apphelp.dll" "C:\Windows\system32\apphelp.dll"
base 0x66fd0000 size 0x0008d000 entry 0x66fd1fff "AcLayers.dll" "C:\Windows\AppPatch\AcLayers.dll"
base 0x740b0000 size 0x00017000 entry 0x740b1c9d "USERENV.dll" "C:\Windows\system32\USERENV.dll"
base 0x74110000 size 0x0000b000 entry 0x74111992 "profapi.dll" "C:\Windows\system32\profapi.dll"
base 0x72d90000 size 0x00051000 entry 0x72db988c "WINSPOOL.DRV" "C:\Windows\system32\WINSPOOL.DRV"
base 0x67660000 size 0x00012000 entry 0x67661200 "MPR.dll" "C:\Windows\system32\MPR.dll"
base 0x64030000 size 0x00218000 entry 0x6403220f "AcGenral.DLL" "C:\Windows\AppPatch\AcGenral.DLL"
base 0x71410000 size 0x00080000 entry 0x714237c9 "UxTheme.dll" "C:\Windows\system32\UxTheme.dll"
base 0x67600000 size 0x0000f000 entry 0x6760125e "samcli.dll" "C:\Windows\system32\samcli.dll"
base 0x72670000 size 0x00014000 entry 0x72671340 "MSACM32.dll" "C:\Windows\system32\MSACM32.dll"
base 0x73270000 size 0x00003000 entry 0x00000000 "sfc.dll" "C:\Windows\system32\sfc.dll"
base 0x731a0000 size 0x0000d000 entry 0x731a1392 "sfc_os.DLL" "C:\Windows\system32\sfc_os.DLL"
base 0x63940000 size 0x00259000 entry 0x6395821b "AcXtrnal.DLL" "C:\Windows\AppPatch\AcXtrnal.DLL"
base 0x67610000 size 0x00006000 entry 0x67611093 "SHUNIMPL.DLL" "C:\Windows\system32\SHUNIMPL.DLL"
base 0x66fc0000 size 0x0000d000 entry 0x66fc7c69 "SortServer2003Compat.dll" "C:\Windows\system32\SortServer2003Compat.dll"
base 0x002a0000 size 0x00016000 entry 0x002a801f "xinput1_3.dll" "C:\Windows\system32\xinput1_3.dll"
base 0x721f0000 size 0x00022000 entry 0x721fb13c "glu32.dll" "C:\Windows\system32\glu32.dll"
base 0x6fcf0000 size 0x000c8000 entry 0x6fd8b0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll"
base 0x6a8d0000 size 0x00e63000 entry 0x6af3bbc0 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll"
base 0x74d10000 size 0x00083000 entry 0x74d123d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL"
base 0x736a0000 size 0x00016000 entry 0x736a2dc3 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll"
base 0x73660000 size 0x0003b000 entry 0x7366128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
base 0x73540000 size 0x0000e000 entry 0x73541235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll"
base 0x675f0000 size 0x00007000 entry 0x675f1230 "winbrand.dll" "C:\Windows\system32\winbrand.dll"
base 0x74ce0000 size 0x0002d000 entry 0x74ce296d "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll"
base 0x75630000 size 0x0011e000 entry 0x7563158a "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll"
base 0x77040000 size 0x0000c000 entry 0x7704238e "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll"
base 0x74010000 size 0x0003c000 entry 0x7401145d "mswsock.dll" "C:\Windows\system32\mswsock.dll"
base 0x74000000 size 0x00005000 entry 0x740015df "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll"
base 0x734c0000 size 0x00008000 entry 0x734c10e9 "Secur32.dll" "C:\Windows\system32\Secur32.dll"
base 0x714f0000 size 0x0019e000 entry 0x7151e6b5 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll"
base 0x727c0000 size 0x00044000 entry 0x727d63f9 "dnsapi.DLL" "C:\Windows\system32\dnsapi.DLL"
base 0x71a30000 size 0x00052000 entry 0x71a314be "rasapi32.dll" "C:\Windows\system32\rasapi32.dll"
base 0x71a10000 size 0x00015000 entry 0x71a112de "rasman.dll" "C:\Windows\system32\rasman.dll"
base 0x71a00000 size 0x0000d000 entry 0x71a01326 "rtutils.dll" "C:\Windows\system32\rtutils.dll"
base 0x67d00000 size 0x00079000 entry 0x67d0140f "mscms.dll" "C:\Windows\system32\mscms.dll"
base 0x732b0000 size 0x00006000 entry 0x732b125a "sensapi.dll" "C:\Windows\system32\sensapi.dll"
base 0x668c0000 size 0x00038000 entry 0x668c27b6 "icm32.dll" "C:\Windows\system32\icm32.dll"
base 0x72500000 size 0x00010000 entry 0x725038c1 "NLAapi.dll" "C:\Windows\system32\NLAapi.dll"
base 0x70220000 size 0x00006000 entry 0x702214b2 "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll"
base 0x716a0000 size 0x00006000 entry 0x716a1673 "wship6.dll" "C:\Windows\System32\wship6.dll"
base 0x70230000 size 0x00021000 entry 0x70234f16 "mdnsNSP.dll" "C:\Program Files (x86)\Bonjour\mdnsNSP.dll"
base 0x70190000 size 0x00038000 entry 0x7019990e "fwpuclnt.dll" "C:\Windows\System32\fwpuclnt.dll"
base 0x71760000 size 0x00039000 entry 0x7176e2de "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll"
base 0x71ea0000 size 0x000f5000 entry 0x71eb0d9e "PROPSYS.dll" "C:\Windows\System32\PROPSYS.dll"
base 0x6cc70000 size 0x00030000 entry 0x6cc73c6b "wdmaud.drv" "C:\Windows\system32\wdmaud.drv"
base 0x702e0000 size 0x00004000 entry 0x702e1030 "ksuser.dll" "C:\Windows\system32\ksuser.dll"
base 0x72cb0000 size 0x00007000 entry 0x72cb10c0 "AVRT.dll" "C:\Windows\system32\AVRT.dll"
base 0x6fef0000 size 0x00008000 entry 0x6fef4119 "msacm32.drv" "C:\Windows\system32\msacm32.drv"
base 0x6cc60000 size 0x00007000 entry 0x6cc611d0 "midimap.dll" "C:\Windows\system32\midimap.dll"
base 0x714b0000 size 0x00036000 entry 0x714b9dae "AUDIOSES.DLL" "C:\Windows\system32\AUDIOSES.DLL"
base 0x66d20000 size 0x00008000 entry 0x66d211d0 "netbios.dll" "C:\Windows\system32\netbios.dll"

[Register memory]
eax 499dee30 |<55>8b ec 83 ec 10 8b 55 14 ff 72 08 ff 32 8b 55 | U......U..r..2.U |
499dee40 | 10 52 8b 55 08 ff d2 c9 c3 00 00 00 00 00 00 00 | .R.U............ |
ecx 2412e510 | <24>e5 12 24 | $..$ |
2412e520 | 5b e5 28 41 4c 17 00 ba 47 00 4d 46 00 00 00 00 | [.(AL...G.MF.... |
2412e530 | 00 00 00 00 84 e5 12 24 4f 86 30 42 | .......$O.0B |
edx 00d857a0 |<56>8b 74 24 08 8b 06 8b 00 50 e8 51 13 ff ff 8b | V.t$.....P.Q.... |
00d857b0 | 54 24 14 50 0f af 44 24 14 8d 4c 30 10 51 52 e8 | T$.P..D$..L0.QR. |
esi 20e0ae00 | <30>ae e0 20 00 7a f7 70 | 0.. .z.p |
20e0ae10 | 1c e5 12 24 e0 e9 95 35 2c e5 12 24 0c e5 12 24 | ...$...5,..$...$ |
20e0ae20 | 2c e5 12 24 00 00 00 00 | ,..$.... |
edi 260b5940 |<00>0f 11 24 a0 ea 14 24 08 ae e0 20 08 ae e0 20 | ...$...$... ... |
260b5950 | 1c ab e0 20 00 00 00 00 00 00 00 00 00 00 00 00 | ... ............ |
ebp 20e0ab60 | <e4>fc e0 20 | ... |
20e0ab70 | 44 46 d6 00 08 ae e0 20 d8 ca f6 70 a0 57 d8 00 | DF..... ...p.W.. |
20e0ab80 | 00 00 00 00 40 59 0b 26 b0 ab e0 20 | ....@Y.&... |

[Extra]
ScriptHeap: 115.70MB/167.96MB (24); 27.27MB

My System SpecsSystem Spec
.

23 Jun 2012   #2

Windows 7 Home Premium x64
 
 

Hi, and welcome to SF

"Access violation address" errors, in my experience, usually point out that the program (or in this case, the game) crashed because it tried to use a portion of the RAM memory reserved for the OS.
Did you by any chance tweak your RAM since installing the game?

Also, I see:
"[Instruction data]
499dedb0 => DasmX86Dll.dll not found."

this dll is a part of W32DASM, some ancient 16/32bit disassembler. There is talk about it over at EA forums: DasmX86Dll.dll problem - Electronic Arts UK Community though some threads I found point more often to Spore rather than just the Sims...
My System SpecsSystem Spec
23 Jun 2012   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Gornot View Post
Hi, and welcome to SF

"Access violation address" errors, in my experience, usually point out that the program (or in this case, the game) crashed because it tried to use a portion of the RAM memory reserved for the OS.
Did you by any chance tweak your RAM since installing the game?

Also, I see:
"[Instruction data]
499dedb0 => DasmX86Dll.dll not found."

this dll is a part of W32DASM, some ancient 16/21bit disassembler. There is talk about it over at EA forums: DasmX86Dll.dll problem - Electronic Arts UK Community though some threads I found point more often to Spore rather than just the Sims...
Hey thanks for your advice. And no I dont recall touching the RAM at all since I got the game. Do you have any idea how to fix it anyway?

Ill post my dxdiag by the way just incase you need it.

dxdiag - Pastebin.com
My System SpecsSystem Spec
.


23 Jun 2012   #4

Windows 7 Home Premium x64
 
 

I am not well versed in troubleshooting these kinds of things, really, but what I can ask is if you installed all these expansions and stuff packs by release order? And have you downloaded any game updates from the Sims3 launcher after installing all the addons? Perhaps an update to the game broke it...

Sims 2 had problems when you installed all the addons for the base game randomly; I haven't played the Sims 3 long enough to confirm that it has the same problem as Sims2.


The first thing that came to my mind is to run MemTest to test the RAM, but I cannot be sure that this is the actual problem. Perhaps someone else will pick up the thread and give some more insight into this.


EDIT: Here's the correct listing of TS3 installation process. These are major expansions that should be installed in order, the stuff packs can be installed at any time, and then finally updates from the game launcher...


The Sims 3
The Sims 3: World Adventures
The Sims 3: Ambitions
The Sims 3: High-End Loft Stuff/Design and Hi-Tech Stuff
The Sims 3: Fast Lane Stuff

I realize this may not be a complete list, but I stopped following TS3 expansions a while ago.
My System SpecsSystem Spec
23 Jun 2012   #5

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Gornot View Post
I am not well versed in troubleshooting these kinds of things, really, but what I can ask is if you installed all these expansions and stuff packs by release order? And have you downloaded any game updates from the Sims3 launcher after installing all the addons? Perhaps an update to the game broke it...

Sims 2 had problems when you installed all the addons for the base game randomly; I haven't played the Sims 3 long enough to confirm that it has the same problem as Sims2.


The first thing that came to my mind is to run MemTest to test the RAM, but I cannot be sure that this is the actual problem. Perhaps someone else will pick up the thread and give some more insight into this.


EDIT: Here's the correct listing of TS3 installation process. These are major expansions that should be installed in order, the stuff packs can be installed at any time, and then finally updates from the game launcher...


The Sims 3
The Sims 3: World Adventures
The Sims 3: Ambitions
The Sims 3: High-End Loft Stuff/Design and Hi-Tech Stuff
The Sims 3: Fast Lane Stuff

I realize this may not be a complete list, but I stopped following TS3 expansions a while ago.
Thanks again for your reply. I definitely installed them all in that order so that shouldn't be the problem. I was updated to the latest version from the first time I played and there was no new version from then until now, so it can't be that an update broke it.
My System SpecsSystem Spec
24 Jun 2012   #6

Windows 7 Home Premium x64
 
 

Then I would suggest that you use Revo Uninstaller Free (just open Revo, find the program, double-click, select ADVANCED and proceed) and uninstall the game completely, from the last installed expansions back towards the base game , wiping all the registry keys and leftover files that Revo reports, then install the game again. If you want to save your created characters backup the appropriate files from User/Documents/EA Games folder (or Electronic Arts, whatever it's called).

Also, consider finding updates for your graphics card, DirectX as well as C++ Redistributable(s) - 2005 and 2008 should do it, TS3 was originally released, what, in 2009?
My System SpecsSystem Spec
25 Jun 2012   #7

Windows 7 Home Premium x64
 
 

Tried reinstalling the game and still getting the problem, Im pretty sure all my hardware is updated.
My System SpecsSystem Spec
Reply

 The Sims 3 Has Stopped Working.




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