The Sims 3 crashing computer to safe mode screen


  1. jen2205
    Posts : 2
    7
       New #1

    The Sims 3 crashing computer to safe mode screen


    Anyone had similar problems with The Sims 3 crashing computer to the safe mode screen? Been playing Sims on my laptop for couple of years and everything was fine until I installed a new game. Im not sure whether there is a windows update which is interferring or not. Anyone experience anything? There is nothing wrong with my graphics card and my fan isnt overheating. My dad works in IT and we have basically pulled apart the laptop and rebuilt it and it still crashes when The Sims 3 is installed.
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  3. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #2

    Have you tried to Troubleshoot Application Conflicts by Performing a Clean Startup?
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  4. jen2205
    Posts : 2
    7
    Thread Starter
       New #3

    Thanks for your suggestion. Weve already tried this and its still not working.
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  6. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #4

    Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
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