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Windows 7: Problem running ALL games with DirectX 10-11


28 Jun 2012   #1

Windows 7 Home Premium 64bit
 
 
Problem running ALL games with DirectX 10-11

So,I'm having problem running every game with DirectX 10, 10.1, and 11.

And i mean ALL games because every game i run using DirectX 10 above will exits itself to desktop but with sound still playing at the background after 30 minutes or less playing it.

And if I alt+tab back to the game,it will crash and not responding so I have to end process via task manager.

The problem doesn't exists if I force these games using DirectX 9 though.

I've tried reinstalling DirectX,run the game as an administrator,and even turn off my antivirus completely..the problem still persists.

So,what could be causing this problem? Thanks

My System SpecsSystem Spec
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28 Jun 2012   #2

Windows 7 Home premium 64bit SP1
 
 

Try updating/reinstalling your nvdia drivers for your gtx 570.That might possibly resolve your issues.
click the blue link below
Drivers | GeForce
My System SpecsSystem Spec
28 Jun 2012   #3

Windows 7 Home Premium 64bit
 
 

Thanks for your reply M1GU31,but i've already done that..oh and btw all of my drivers are current.
Any other solution?
My System SpecsSystem Spec
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29 Jun 2012   #4

Windows 7 Home premium 64bit SP1
 
 

Open up command prompt by typing it in the search bar located in the start menu and in command prompt type sfc /scannow and it will scan for errors in the windows file system and then do a reboot and keep checking until you get no errors showing up.
My System SpecsSystem Spec
29 Jun 2012   #5

Windows 7 Home Premium 64bit
 
 

Thanks again M1GU31,but i've done that until cmd says something about "no violations" but still the problem exists

Anyway,have this issue has something to do with the Windows' edition? I've tried playing games on my laptop with lower specs,using DirectX 10 and above and I could play to 2 hours or more without any problem.

My laptop's spec is : Intel Core i5 2410M 2.3GHz,Nvidia GT 550M,4GB RAM but running Windows 7 Professional while my desktop is Home Premium.
My System SpecsSystem Spec
29 Jun 2012   #6

Windows 7 x64 Professional SP1
 
 

Hello there fnnoname,

Can i suggest a possible solution?

Have you tried using a Driver Cleaner like Driver Sweeper (Phyxion.net - Driver Sweeper) in Safe mode after uninstalling your drivers and before installing the new ones on your system?

Your windows edition should have nothing to do with your systems ability to handle DX 10/11 games as they're both 7 and have built in functionality for that purpose...

Hope that helps!

EDIT: You mentioned DX10/11 games... how about 3D bencmarks that utilize DX10/11, like 3DMark Vantage, 3DMark11 or the newest Heaven benchmark that uses tesselation? Do those fail to run as well? Just checking...
My System SpecsSystem Spec
29 Jun 2012   #7

Windows 7 Home Premium 64bit
 
 

Hello solarmystic,

No,I've never use (and never heard of) Driver Sweeper so if I may,I would ask you how to use this tool.
Do I have to clean all drivers or only specific driver? And do I have to run this tool while I'm in safe mode?
I'm completely new to this Driver Cleaner software.

Yep,I run all of the benchmark softwares you mentioned above but all of them are working without problem.
Well, the problem arises when I play something in DX10 or above after 30 minutes or so.

And all of those benchmarks run less than 30 minutes (if I remember correctly).
My System SpecsSystem Spec
29 Jun 2012   #8

Windows 7 x64 Professional SP1
 
 

@fnnoname,

You would first uninstall your drivers like normal using the uninstaller at Add/Remove Programs in Control Panel, restart your computer to safe mode, run the Driver Sweeper, and choose only the NVIDIA - Display option, clean it, restart to normal boot after cleaning, and then finally install your new drivers...

Ahh.. my bad for failing to read your whole problem... the keywords i missed was the problem arising after 30 minutes... That would most likely be an indication of some graphical stress/overheating... but you then say that the games do not have the same problem in DX9. hmm... could it be that the problem only manifests itself beyond a certain amount of graphical stress...

If you don't mind can you use a program like GPUz (GPU-Z Video card GPU Information Utility) to monitor your graphic card's temperatures and load while playing the DX10/11 game in windowed mode? Also, if the game is running in windowed mode does the problem happen?
My System SpecsSystem Spec
29 Jun 2012   #9

Windows 7 Home Premium 64bit
 
 

Hello solarmystic,

I've done running the Driver Sweeper exactly as you said and I chose "clean install" while installing the Nvidia drivers.

Also,I've updated the games that I played to their latest versions just in case the problem is within the game itself.

But still,no luck . I just played Dirt 3 and it's still having the same problem. It exits itself while sound still playing in the background. The funny thing is I pressed the print screen button to get a screenshot so I can show you but when I opened MS Paint I can't paste it.

The temperatures are fine though,55 degrees Celsius at most. Using DX9 and above.
Now I'm going to play it in windowed mode.

EDIT: I think it was Dirt 3's fault. I've played several games including Max Payne 3 in DX11 now,and that I'm sure the problem is solved because I'm still playing it for 2 hours now without any problem.

It looks like solarmystic's method of using Driver Sweeper works. Thanks solarmystic for the solution and thanks to you too M1GU31 for trying to help me. Cheers
My System SpecsSystem Spec
29 Jun 2012   #10

Windows 7 x64 Professional SP1
 
 

Hi there!

Glad to know it's just that one game that offends your system! Have a great time playing the rest of your games the way they're meant to be played!
My System SpecsSystem Spec
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 Problem running ALL games with DirectX 10-11




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