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Windows 7: Realtek onboard sound and PunkBuster

19 Aug 2012   #1

Windows 7 Home Premium SP1 32 bit
Realtek onboard sound and PunkBuster

Hi people ! Im currently having some compatibility issues with my Realtek sound card and any game that uses PunkBuster, being Lockups and freezes with looping sound.

After diggin up a bit I found that this is a common problem with Realtek onboard sound cards and PB.

Im currently trying to get in contact with Realtek about this issue, but I couldnt find their forums. I also contacted EvenBalance (PB), and they told me I should contact Realtek.

"How are you sure this is the problem ?" you say ? Well, basically after DISABLING the onboard sound and playing the games for hours and hours gave me no crashes !

The solution ? there is no known general solution... At least for a fix... But the best one is to get an external sound card, being an USB sound card the best solution.

I just want to share this info and try to find a solution to this, there are no drivers for my sound card (at least for windows 7) in HPs support site :S

Thanks for the help !

Additional info:

Using latest Realtek drivers.
Updated PunkBuster.

My System SpecsSystem Spec

19 Aug 2012   #2

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1

I had something like this but having updated punkbuster it seemed a lot better, but I'm sure you have already done that.
My System SpecsSystem Spec
19 Aug 2012   #3

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

Depending on what HP supports on this model, you are probably looking at using a USB connected sound "card". If HP does not have Vista and/or Windows 7 drivers and only has XP drivers they are not compatible or fully compatible. RealTek does not deal with consumers, they only deal with OEM manufacturers such as HP, Dell, Acer, or motherboard vendors such as Gigabyte, ASRock, ASUS, etc.

In most cases, Vendor supplied sound drivers are needed for proper operation, as non-Vendor drivers (in this case HP) usually do not work or do not work correctly. Many vendors do a custom implementation of the chip and thus the reequirement for vendor specific drivers for proper operation.
My System SpecsSystem Spec

26 Aug 2012   #4

Windows 7 Home Premium SP1 32 bit

I'm trying to fix my issues playing BFP4F with the following guide :

[FIX] Battlefield 3/Bad Company 2 + RealTek BSoD - Electronic Arts UK Community

No results when contacting Realtek or evenbalance, they don't want to help or something..
My System SpecsSystem Spec

 Realtek onboard sound and PunkBuster

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