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Windows 7: Computer Shuts off with no warning when playing a MMO

31 Aug 2012   #1

Microsoft Windows Home Premium 64 bit
 
 
Computer Shuts off with no warning when playing a MMO

Hi, I just made this account because this problem has been frustrating me for quite a while. I had to stop playing LoL because of this problem and now recently, I have attempted to play SWTOR to no prevail. This laptop is fairly new (got it last Christmas). I will be playing the game for 5 minutes and then the audio will stop for 5 seconds before the screen goes black and the laptop shuts off. When I turn it back on, I get no messages or errors. Also, I am not the most computer savy person so I dont know which computer specs are needed. Thanks for all the help!,

Tman73096

My System SpecsSystem Spec
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01 Sep 2012   #2

Windows 7 Ultimate 32-Bit
 
 

It is probably a heating problem. Laptops overheat easily. Unless your laptop doesn't have the required specs.
My System SpecsSystem Spec
01 Sep 2012   #3

Windows 7 x64 (Ultimate)
 
 

Yep, first thing that comes to mind is heat, the devil's friend but the death to laptops...

If you don't have one, go buy a laptop cooler fan or something like this if you want to play with more options... Amazon.com: Foldable Cooler Fan Notebook Laptop Table Portable Bed Tray Book Stand: Home & Kitchen

Another thing you can do is update your Audio and Video drivers... if you tell us the brand and model of your lappy, we might be able to point you to the right websites to download them from or your laptop should have an application to update itself.
My System SpecsSystem Spec
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01 Sep 2012   #4

Windows 7 Home premium 64bit SP1
 
 

Agree with the other dudes,sounds like your lappy is overheating and your mobo forces it to shutdown so you don't kill it.
My System SpecsSystem Spec
01 Sep 2012   #5

Microsoft Windows Home Premium 64 bit
 
 

Thanks for the responses everyone! And I dont think that it is an overheating issue because I download a heat monitor and checked it when the game was running before it crashed.... the hottest temp it reached was around 85 degrees C. Is that too hot? And I have a Samsung Rc512-W01US
My System SpecsSystem Spec
02 Sep 2012   #6

Windows 7 x64 (Ultimate)
 
 

Well, it exhibits all the symptoms of heat issues but if you say that in not the case... who are we to argue with you?

In any case you are using the lowest graphics card a notebook or PC can have, those are good for business solutions or home use like light editing, youtube watching, etc, etc.

Your notebook should have an application where it would update itself from samsung, if not go to their support page, and download their latest audio and video drivers.

Even if your temp app suggest heat is not an issue, buying a cooler is never a bad idea for a laptop + gaming... never
My System SpecsSystem Spec
02 Sep 2012   #7

Microsoft Windows Home Premium 64 bit
 
 

Ok, Ill try buying a cooler and see if that helps. Ive also already checked for updates and everything is up to date. Thanks!
My System SpecsSystem Spec
02 Sep 2012   #8

Microsoft Windows Home Premium 64 bit
 
 

After I tried playing the game with my computer on a desk angled downward, instead of on my lap, it worked. I guess it was overheating because it was 20 degrees cooler and never shut the laptop off. On another note, I think my fanis not working. Is there a way to check this? thanks!
My System SpecsSystem Spec
03 Sep 2012   #9

windows 7 x64 pro sp1
 
 

make sure the room is quiet, turn on the computer and listen for the fans.if they were not working your comp would shoot right up in temp.
My System SpecsSystem Spec
03 Sep 2012   #10

Windows 7 Home premium 64bit SP1
 
 

Yeah most of the situations I and others have seen with similar problems like this are usually related to heat problems,investing in a cooling pad wouldn't be a bad idea for a laptop and playing it on a flat table instead of on your lap and avoid setting it on areas like the carpet when your using so it doesn't block your fans from blowing air out.
My System SpecsSystem Spec
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 Computer Shuts off with no warning when playing a MMO




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