The Sims 3 crash every hour.

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  1. Posts : 9
    Windows 7 Ultimate 32bit.
       #1

    The Sims 3 crash every hour.


    Hi! I apologize for my bad English. I will try to explain as clearly as possible the nature of my problem.

    I can not play the game The Sims 3, I have all the add-on at the moment. After an hour of playing my game, and you receive a black screen and the taskbar. By the middle of the screen the message a crash with a proposal to stop now.

    After that I see the error logs. There was this.


    Do not understand why the game crashes on my new computer, the other plays the superior Tae Sims 3 run without crashes.
    Else noticed this feature. When I play in The Sims 3 PC starts to make noise more than when I was just surfing the internet or watch movies. In other games such notice.

    For my computer


    Please help me solve the problem
      My Computer


  2. Posts : 4,198
    Windows 10 Pro
       #2

    Hello TwikK and welcome to SF :)

    This sounds like a Overheating issue to me. Make sure the Heat Sink Fan is properly seated over the CPU socket as you mentioned it's making noise + check all the cables everything inside the computer case. Also please mention your complete Computer Specs like Power Supply, Motherboard etc. so we could try to help you in the best possible way to solve your problem.
      My Computer


  3. Posts : 9
    Windows 7 Ultimate 32bit.
    Thread Starter
       #3

    boogieboy, Thanks for the reply. Yes, I have all that is properly installed in the system unit, the computer collected at the store, working there professinonaly, I would have decided not to build a PC. And about the noise, I like to be mistaken, this happens in other games, probably just the computer starts to run faster in order to display an entire object.

    Yesterday I played a game and a half hours, after which there was such a mistake.

    Имя журнала: Application
    Источник: Application Error
    Дата: 07.09.2012 0:25:25
    Код события: 1000
    Категория задачи100)
    Уровень: Ошибка
    Ключевые слова:Классический
    Пользователь: Н/Д
    Компьютер: Артём-ПК
    Описание:
    Имя сбойного приложения: TS3W.exe, версия: 0.2.0.165, отметка времени: 0x50171e18
    Имя сбойного модуля: TS3W.exe, версия: 0.2.0.165, отметка времени 0x50171e18
    Код исключения: 0xc0000005
    Смещение ошибки: 0x001e9841
    Идентификатор сбойного процесса: 0x176c
    Время запуска сбойного приложения: 0x01cd8c610467a5a9
    Путь сбойного приложения: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
    Путь сбойного модуля: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
    Код отчета: fd64c1ce-f860-11e1-a66b-1c6f65d38926


    Имя журнала: Application
    Источник: Windows Error Reporting
    Дата: 07.09.2012 0:25:50
    Код события: 1001
    Категория задачи:Отсутствует
    Уровень: Сведения
    Ключевые слова:Классический
    Пользователь: Н/Д
    Компьютер: Артём-ПК
    Описание:
    Контейнер ошибки , тип 0
    Имя события: APPCRASH
    Ответ: Нет данных
    Идентификатор CAB: 0

    Сигнатура проблемы:
    P1: TS3W.exe
    P2: 0.2.0.165
    P3: 50171e18
    P4: TS3W.exe
    P5: 0.2.0.165
    P6: 50171e18
    P7: c0000005
    P8: 001e9841
    P9:
    P10:

    Pay no attention to the Russian word, errors are described in English, I hope everything is clear!


    I found more information on my PC using Dxdiag.

    ------------------
    System Information
    ------------------
    Time of this report: 9/7/2012, 01:02:13
    Machine name: АРТЁМ-ПК
    Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
    Language: Russian (Regional Setting: Russian)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P61-USB3-B3
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.3GHz
    Memory: 4096MB RAM
    Available OS Memory: 3576MB RAM
    Page File: 1749MB used, 5399MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 550 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 550 Ti
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_040110B0&REV_A1
    Display Memory: 2479 MB
    Dedicated Memory: 947 MB
    Shared Memory: 1531 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Универсальный монитор не PnP
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: HD15
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver File Version: 8.17.0012.6677 (English)
    Driver Version: 8.17.12.6677
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 1/27/2011 16:15:05, 10082408 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    Device Identifier: {D7B71E3E-5104-11CF-1569-0D241FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1244
    SubSys ID: 0x040110B0
    Revision ID: 0x00A1
    Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.12.6677ci\ven_10de&dev_1244
    Rank Of Driver: 80E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Динамики (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6282 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/4/2011 15:51:16, 3358120 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6282 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/4/2011 15:51:16, 3358120 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 103.2 GB
    Total Space: 133.9 GB
    File System: NTFS
    Model: WDC WD10EALX-229BA0 ATA Device

    Drive: D:
    Free Space: 499.5 GB
    Total Space: 819.9 GB
    File System: NTFS
    Model: WDC WD10EALX-229BA0 ATA Device

    Drive: E:
    Model: TSSTcorp CDDVDW SH-S223C ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Russian), 11/20/2010 00:38:12, 108544 bytes
      My Computer


  4. Posts : 165
    Windows 7 Ultimate 64
       #4

    Hello i cannot understand the russian parts but after some like for like information you have given try this solution i found with someone posting same information nearly as you.

    Sims 3 crashing [Solved] | Kioskea
      My Computer


  5. Posts : 9
    Windows 7 Ultimate 32bit.
    Thread Starter
       #5

    dexislegend123, Hi, thanks for the link. But it describes the problem is slightly different. My computer desktop is displayed with a black screen and forced application shutdown. In this case, the taskbar and Start button worked. How to disable DEP, no longer applies. Since the recent patch for the game, the developers have fixed this.
      My Computer


  6. Posts : 165
    Windows 7 Ultimate 64
       #6

    Sorry i may not be helping and it might sound annoying but the basics tried running different resolutions ? windowed mode?
    And seeing if that me spring a part reason to the cause?
      My Computer


  7. Posts : 165
    Windows 7 Ultimate 64
       #7

    Actually i found some information rather looking for oyur graphics card and the game as opposed to your error code ? what it you PSU wattage outputting?
      My Computer


  8. Posts : 9
    Windows 7 Ultimate 32bit.
    Thread Starter
       #8

    In windowed mode, I have not tried to play, but he can poch than anything?
      My Computer


  9. Posts : 165
    Windows 7 Ultimate 64
       #9

    I dont get what you mean by poch? sorry.

    I have just been reading upon what you have stated and seen some problems with your graphics card alot of problems infact with your card on either sims 3 or pets. Even though your card is superior it was never tested for this game. It was never added to the support list for the game.

    Windows Supported Video Cards
    NVIDIA GeForce series
    FX 5900, FX 5950
    6200, 6500, 6600, 6800
    7200, 7300, 7600, 7800, 7900, 7950
    8400, 8500, 8600, 8800
    9300, 9400, 9500, 9600, 9800
    G100, GT 120, GT 130, GTS 150
    GTS 250, GTX 260, GTX 280, GTX 285, GTX 295
    ATI Radeon™ series
    9500, 9600, 9800
    X300, X600, X700, X800, X850
    X1300, X1600, X1800, X1900, X1950
    2400, 2600, 2900
    3450, 3650, 3850, 3870
    4850, 4870
    Intel® Graphics Media Accelerator (GMA)
    GMA 3-Series, GMA 4-Series

    Possible reason for your crash could be a fault in the TS3W.exe file causing an unknown error you can try patch it or replace it with the latest patches here:

    The Sims 3 Ultimate Fix! (Should fix most of your problems) *UPDATED!!!!!*

    Another problem faced with your graphics card that manly people had your issue with the task bar was the fact of your Power supply not having enough watts for your graphics card can you explain what wattage your power supply is ?

    Window mode may not help but its an option just as a guess by thinking it may not like something which is why the black screen.
      My Computer


  10. Posts : 165
    Windows 7 Ultimate 64
       #10

    Also noting this line you stated here in the error log :

    Код события: 1000 ( Event Id 1000)

    Fix Event ID 1000 Error Easily ~ ALL ABOUT REGISTRY
      My Computer


 
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