Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: The Sims 3 crash every hour.

06 Sep 2012   #1
TwikK

Windows 7 Ultimate 32bit.
 
 
The Sims 3 crash every hour.

Hi! I apologize for my bad English. I will try to explain as clearly as possible the nature of my problem.

I can not play the game The Sims 3, I have all the add-on at the moment. After an hour of playing my game, and you receive a black screen and the taskbar. By the middle of the screen the message a crash with a proposal to stop now.

After that I see the error logs. There was this.


Do not understand why the game crashes on my new computer, the other plays the superior Tae Sims 3 run without crashes.
Else noticed this feature. When I play in The Sims 3 PC starts to make noise more than when I was just surfing the internet or watch movies. In other games such notice.

For my computer


Please help me solve the problem


My System SpecsSystem Spec
.
07 Sep 2012   #2
boogieboy

Windows 7 Ultimate x64 SP1
 
 

Hello TwikK and welcome to SF

This sounds like a Overheating issue to me. Make sure the Heat Sink Fan is properly seated over the CPU socket as you mentioned it's making noise + check all the cables everything inside the computer case. Also please mention your complete Computer Specs like Power Supply, Motherboard etc. so we could try to help you in the best possible way to solve your problem.
My System SpecsSystem Spec
07 Sep 2012   #3
TwikK

Windows 7 Ultimate 32bit.
 
 

boogieboy, Thanks for the reply. Yes, I have all that is properly installed in the system unit, the computer collected at the store, working there professinonaly, I would have decided not to build a PC. And about the noise, I like to be mistaken, this happens in other games, probably just the computer starts to run faster in order to display an entire object.

Yesterday I played a game and a half hours, after which there was such a mistake.

Имя журнала: Application
Источник: Application Error
Дата: 07.09.2012 0:25:25
Код события: 1000
Категория задачи100)
Уровень: Ошибка
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Артём-ПК
Описание:
Имя сбойного приложения: TS3W.exe, версия: 0.2.0.165, отметка времени: 0x50171e18
Имя сбойного модуля: TS3W.exe, версия: 0.2.0.165, отметка времени 0x50171e18
Код исключения: 0xc0000005
Смещение ошибки: 0x001e9841
Идентификатор сбойного процесса: 0x176c
Время запуска сбойного приложения: 0x01cd8c610467a5a9
Путь сбойного приложения: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
Путь сбойного модуля: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
Код отчета: fd64c1ce-f860-11e1-a66b-1c6f65d38926


Имя журнала: Application
Источник: Windows Error Reporting
Дата: 07.09.2012 0:25:50
Код события: 1001
Категория задачи:Отсутствует
Уровень: Сведения
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Артём-ПК
Описание:
Контейнер ошибки , тип 0
Имя события: APPCRASH
Ответ: Нет данных
Идентификатор CAB: 0

Сигнатура проблемы:
P1: TS3W.exe
P2: 0.2.0.165
P3: 50171e18
P4: TS3W.exe
P5: 0.2.0.165
P6: 50171e18
P7: c0000005
P8: 001e9841
P9:
P10:

Pay no attention to the Russian word, errors are described in English, I hope everything is clear!


I found more information on my PC using Dxdiag.

------------------
System Information
------------------
Time of this report: 9/7/2012, 01:02:13
Machine name: АРТЁМ-ПК
Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: Russian (Regional Setting: Russian)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P61-USB3-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 3576MB RAM
Page File: 1749MB used, 5399MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_040110B0&REV_A1
Display Memory: 2479 MB
Dedicated Memory: 947 MB
Shared Memory: 1531 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Универсальный монитор не PnP
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.6677 (English)
Driver Version: 8.17.12.6677
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/27/2011 16:15:05, 10082408 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-5104-11CF-1569-0D241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x040110B0
Revision ID: 0x00A1
Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.12.6677ci\ven_10de&dev_1244
Rank Of Driver: 80E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Динамики (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6282 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 15:51:16, 3358120 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6282 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 15:51:16, 3358120 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 103.2 GB
Total Space: 133.9 GB
File System: NTFS
Model: WDC WD10EALX-229BA0 ATA Device

Drive: D:
Free Space: 499.5 GB
Total Space: 819.9 GB
File System: NTFS
Model: WDC WD10EALX-229BA0 ATA Device

Drive: E:
Model: TSSTcorp CDDVDW SH-S223C ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Russian), 11/20/2010 00:38:12, 108544 bytes
My System SpecsSystem Spec
.

07 Sep 2012   #4
dexislegend123

Windows 7 Ultimate 64
 
 

Hello i cannot understand the russian parts but after some like for like information you have given try this solution i found with someone posting same information nearly as you.

Sims 3 crashing [Solved] | Kioskea
My System SpecsSystem Spec
07 Sep 2012   #5
TwikK

Windows 7 Ultimate 32bit.
 
 

dexislegend123, Hi, thanks for the link. But it describes the problem is slightly different. My computer desktop is displayed with a black screen and forced application shutdown. In this case, the taskbar and Start button worked. How to disable DEP, no longer applies. Since the recent patch for the game, the developers have fixed this.
My System SpecsSystem Spec
07 Sep 2012   #6
dexislegend123

Windows 7 Ultimate 64
 
 

Sorry i may not be helping and it might sound annoying but the basics tried running different resolutions ? windowed mode?
And seeing if that me spring a part reason to the cause?
My System SpecsSystem Spec
07 Sep 2012   #7
dexislegend123

Windows 7 Ultimate 64
 
 

Actually i found some information rather looking for oyur graphics card and the game as opposed to your error code ? what it you PSU wattage outputting?
My System SpecsSystem Spec
07 Sep 2012   #8
TwikK

Windows 7 Ultimate 32bit.
 
 

In windowed mode, I have not tried to play, but he can poch than anything?
My System SpecsSystem Spec
07 Sep 2012   #9
dexislegend123

Windows 7 Ultimate 64
 
 

I dont get what you mean by poch? sorry.

I have just been reading upon what you have stated and seen some problems with your graphics card alot of problems infact with your card on either sims 3 or pets. Even though your card is superior it was never tested for this game. It was never added to the support list for the game.

Windows Supported Video Cards
NVIDIA GeForce series
FX 5900, FX 5950
6200, 6500, 6600, 6800
7200, 7300, 7600, 7800, 7900, 7950
8400, 8500, 8600, 8800
9300, 9400, 9500, 9600, 9800
G100, GT 120, GT 130, GTS 150
GTS 250, GTX 260, GTX 280, GTX 285, GTX 295
ATI Radeon™ series
9500, 9600, 9800
X300, X600, X700, X800, X850
X1300, X1600, X1800, X1900, X1950
2400, 2600, 2900
3450, 3650, 3850, 3870
4850, 4870
Intel® Graphics Media Accelerator (GMA)
GMA 3-Series, GMA 4-Series

Possible reason for your crash could be a fault in the TS3W.exe file causing an unknown error you can try patch it or replace it with the latest patches here:

The Sims 3 Ultimate Fix! (Should fix most of your problems) *UPDATED!!!!!*

Another problem faced with your graphics card that manly people had your issue with the task bar was the fact of your Power supply not having enough watts for your graphics card can you explain what wattage your power supply is ?

Window mode may not help but its an option just as a guess by thinking it may not like something which is why the black screen.
My System SpecsSystem Spec
07 Sep 2012   #10
dexislegend123

Windows 7 Ultimate 64
 
 

Also noting this line you stated here in the error log :

Код события: 1000 ( Event Id 1000)

Fix Event ID 1000 Error Easily ~ ALL ABOUT REGISTRY
My System SpecsSystem Spec
Reply

 The Sims 3 crash every hour.




Thread Tools




Similar help and support threads
Thread Forum
Battery Backup decreases from 4 hour to half an hour
After having bad sector problem in hdd, my battery backup is deceases. My lappy is just only 1 year old from toshiba. Also an 'x' sign blink on my battery at taskbar showing consider for battery replacing. but i don't think so that my battery is dying. Please fix it. I'm thankful for that.
Hardware & Devices
Bios hour not the same as laptop hour.
Hi there. I have Windows 7 Home Premium 64bit. A while ago i started to have problems with the clock time. So i started searching for answers on Google. Every topic referred to Cmos battery but I doubt it to be Cmos battery fault for one reason: My Laptop Emachine eMe442 is for like a month or more...
General Discussion
hi i need help with the sims 2
hi i need help i used to have windows vista and had all the sims 2 games loaded and worked fine i now got a new computer with windows 7 its a hp computer dont know if that will help or not anyways when i load the games on to this computer it loads fine but when i click to play it has to search for...
Gaming
Help with Sims 2 please
Installed Sims 2 yesterday with expansion packs Pets Nightlife Glamour Stuff Teen Stuff Kitchen & Bathroom Celebration Stuff H&M Fashion Family Fun Stuff
Gaming
The Sims 3 - EA
How does The Sims 3 run on Windows 7, I am installing it right now and have been wondering how smooth it runs on Windows 7 Ultimate x32.
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App