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Windows 7: HL2.exe stopped responding error code 0xc0000005

17 Sep 2012   #1

Windows 7 Ultimate x64
 
 
HL2.exe stopped responding error code 0xc0000005

Hello new to the forums. After dealing with this issue for over 2 weeks and constant tinkering im freah out of ideas. Every time I launch a game thru steam mainly Half-life 2 games i can get anywhere between 5 to 15 minutes in to it the game will freeze for a second then black screen then back to desktop with a message HL2 has stopped responding. I check event view and thisd is the messages i am getting:

Log Name: Application
Source: Application Error
Date: 9/17/2012 11:54:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: William-PC
Description:
Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x470c11ae
Faulting module name: XInput1_3.dll_unloaded, version: 0.0.0.0, time stamp: 0x451c4a19
Exception code: 0xc0000005
Fault offset: 0x0df3b609
Faulting process id: 0xd20
Faulting application start time: 0x01cd9550e2ae9920
Faulting application path: d:\program files (x86)\steam\steamapps\crimsonhalo448\source sdk base 2007\hl2.exe
Faulting module path: XInput1_3.dll
Report Id: 8d2e8bd0-0144-11e2-adcd-001d6054cee1
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-09-18T03:54:32.000000000Z" />
<EventRecordID>1521</EventRecordID>
<Channel>Application</Channel>
<Computer>William-PC</Computer>
<Security />
</System>
<EventData>
<Data>hl2.exe</Data>
<Data>0.0.0.0</Data>
<Data>470c11ae</Data>
<Data>XInput1_3.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>451c4a19</Data>
<Data>c0000005</Data>
<Data>0df3b609</Data>
<Data>d20</Data>
<Data>01cd9550e2ae9920</Data>
<Data>d:\program files (x86)\steam\steamapps\crimsonhalo448\source sdk base 2007\hl2.exe</Data>
<Data>XInput1_3.dll</Data>
<Data>8d2e8bd0-0144-11e2-adcd-001d6054cee1</Data>
</EventData>
</Event>


I have tried reinstalling steam, games, direct X, reinstalling windows, reintalling SDK 2007 I have also run Hard ware diagnostics on all my equipment. Can someone please tell me what im missing. pretty please


My System SpecsSystem Spec
.

17 Sep 2012   #2

Windows 7 Home premium 64bit SP1
 
 

Saw a problem like this earlier and will give you the same answer as i gave the other guy earlier today with another game but it's the same process. Anyways follow these instructions. and tell me what happens after following my instructions thoroughly.

Quote   Quote: Originally Posted by M1GU31 View Post
Exception code: 0xc0000005 is a memory exemption which means that a application is corrupting and trying to use memory that is already assigned. Thus the application will conflict and cause the application to crash. This is usually caused by something faulty in the memory or the system. The first thing I would do is test my ram sticks to see if there is anything wrong with the ram sticks.

If you have more then one ram stick,for example two 1 gb ram sticks or 2 and so on. Then Turn off your computer and remove one of the ram sticks and then boot and try playing the game. If the game does not crash then something is up with the other stick,if it stills crashes then switch the ram stick with the one you first took out and test again and see if it still crashes. If it does not crash then something is up with the other memory stick. If they both fail then the next thing I would is do a memory test.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.
Take a look at this guide on how to set it up and run the memory test RAM - Test with Memtest86+

If you get any errors then that is a indication of something wrong with your ram sticks.
My System SpecsSystem Spec
17 Sep 2012   #3

Windows 7 Professional x64 SP1
 
 

Try updating your drivers to the latest WHQL version. If the problem still persist, use the beta drivers. Also make sure that the steam client and all of the Half-Life games are fully updated and that they are not blocked by Windows Firewall.
My System SpecsSystem Spec
.


18 Sep 2012   #4

Windows 7 Ultimate x64
 
 

well seems to be a stick of bad Memory just did a entire run thru of Nightmare house and no crashes. thanks M1GU31
My System SpecsSystem Spec
18 Sep 2012   #5

Windows 7 Home premium 64bit SP1
 
 

No problem,glad i was of help .
My System SpecsSystem Spec
15 Oct 2012   #6

Windows 7 32 bit
 
 
Problem fixed!

First see this:-

Problem signature:
Problem Event Name: APPCRASH
Application Name: hl.exe
Application Version: 1.1.1.1
Application Timestamp: 3fd11900
Fault Module Name: serverbrowser.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 42f19fab
Exception Code: c0000005
Exception Offset: 0d28e290
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Just see the name of "DLL" file which is causing this error(in my case it is serverbrowser.dll). Search this file in your game directory. You may find 1 or more no. of files. Select its properties and then under Security tab click Edit, click Add. Now enter your username and tick Full Control.
Do this for all DLLs which are causing this error. If you are changing game, instead run the game directly instead of changing. E.g hl.exe -cstrike, instead of going through hl and then Counter strike.

Hope this helps...
My System SpecsSystem Spec
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 HL2.exe stopped responding error code 0xc0000005




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